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Serenata Flowers Reviews

3.4 Rating 5,943 Reviews
57 %
of reviewers recommend Serenata Flowers
3.4
Based on 5,943 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 58%
Accurate And Undamaged Orders
Greater than 58%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
1.5 out of 5
Returns & Refunds
Refunds Process
Difficult

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Good service would use again
Serenata Flowers 5 star review on 12th March 2018
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Posted 6 years ago
I ordered Mother’s day flowers on Saturday afternoon and they were delivered by lunchtime the next day! Excellent service. Am so impressed and my mother in law was delighted with the arrangement. One of the nicest she has ever received! Thank you so much.highly recommend and and will certainly use your services again.
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Posted 6 years ago
My mum loved her hamper on Mother’s Day I placed the order from Hong Kong, it was quick, easy and with lots of choice.
Serenata Flowers 5 star review on 12th March 2018
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Posted 6 years ago
Really great customer service very efficient and great communication
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Posted 6 years ago
Offered delivery on Mother’s Day. Which meant one, very happy mum!
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Posted 6 years ago
Ordered mothers day flowers to be delivered to my mum,she was so pleased with them and I was very impressed with the service...Thank you Serenata flowers
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Posted 6 years ago
Easy ordering. Delivery spot on. Lovely fresh vibrant flowers and packed very well.
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Posted 6 years ago
Lovely flowers Arrived when expected
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Posted 6 years ago
Flowers arrived and looked beautiful- my mum was very happy and lov d the aftercare instructions- very funny! Will definitely use serenata again!
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Posted 6 years ago
Great range of affordable bouquets, speedy and reliable delivery
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Posted 6 years ago
Great flowers and great service - have ordered a couple of times before and both were very pleasing Thankyou for making my Mum smile
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Posted 6 years ago
very happy with your service 10 out of 10
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Posted 6 years ago
Flowers looked superb and showed up in great condition and on the day I chose. No complaints and will definitely use again. Great service.
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Posted 6 years ago
I've had a gift basket delivered and this was what the Receiver's comments was. "Just a note to thank you for your lovely gift! What a surprise! Such a pretty choice – I love lemon roses and chocolate raisons -what a treat!"
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Posted 6 years ago
Great service, great flowers
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Posted 6 years ago
Great service, beautiful flowers, lovely presentation. I think they really care about what they do.
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Posted 6 years ago
delivered on time
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Posted 6 years ago
very informative good efficient service - thank you
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Posted 6 years ago
Absolutely outstanding service and stunning flowers - highly recommended
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Posted 6 years ago
I never saw them as they were for someone a few hundred miles away but I was assured that they were absolutely beautiful. I was would certainly use them again.
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Posted 6 years ago
Serenata Flowers is rated 3.4 based on 5,943 reviews