Serenata Flowers Reviews

Name: Serenata Flowers
Rating: 3.39

3.4 Rating 5,938 Reviews

57 %

of reviewers recommend Serenata Flowers

Company Reviews

Questions

Metrics

3.4

Based on 5,938 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 58%
Accurate And Undamaged Orders	Greater than 58%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	1.5 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Write Your review

Tell us how Serenata Flowers made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Serenata Flowers 1 star review on 25th October 2024

ALeesha

Serenata Flowers 1 star review on 18th August 2024

Masha

Serenata Flowers 1 star review on 12th July 2024

Anonymous

Serenata Flowers 1 star review on 26th June 2024

Anonymous

654

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good service would use again”

Serenata Flowers 5 star review on 12th March 2018

Helpful Report

Posted 6 years ago

“I ordered Mother’s day flowers on Saturday afternoon and they were delivered by lunchtime the next day! Excellent service. Am so impressed and my mother in law was delighted with the arrangement. One of the nicest she has ever received! Thank you so much.highly recommend and and will certainly use your services again.”

Helpful Report

Posted 6 years ago

“My mum loved her hamper on Mother’s Day I placed the order from Hong Kong, it was quick, easy and with lots of choice.”

Helpful Report

Posted 6 years ago

“Really great customer service very efficient and great communication”

Helpful Report

Posted 6 years ago

“Offered delivery on Mother’s Day. Which meant one, very happy mum!”

Helpful Report

Posted 6 years ago

“Ordered mothers day flowers to be delivered to my mum,she was so pleased with them and I was very impressed with the service...Thank you Serenata flowers”

Helpful Report

Posted 6 years ago

“Easy ordering. Delivery spot on. Lovely fresh vibrant flowers and packed very well.”

Helpful Report

Posted 6 years ago

“Lovely flowers Arrived when expected”

Helpful Report

Posted 6 years ago

“Flowers arrived and looked beautiful- my mum was very happy and lov d the aftercare instructions- very funny! Will definitely use serenata again!”

Helpful Report

Posted 6 years ago

“Great range of affordable bouquets, speedy and reliable delivery”

Helpful Report

Posted 6 years ago

“Great flowers and great service - have ordered a couple of times before and both were very pleasing Thankyou for making my Mum smile”

Helpful Report

Posted 6 years ago

“very happy with your service 10 out of 10”

Helpful Report

Posted 6 years ago

“Flowers looked superb and showed up in great condition and on the day I chose. No complaints and will definitely use again. Great service.”

Helpful Report

Posted 6 years ago

“I've had a gift basket delivered and this was what the Receiver's comments was. "Just a note to thank you for your lovely gift! What a surprise! Such a pretty choice – I love lemon roses and chocolate raisons -what a treat!"”

Helpful Report

Posted 6 years ago

“Great service, great flowers”

Helpful Report

Posted 6 years ago

“Great service, beautiful flowers, lovely presentation. I think they really care about what they do.”

Helpful Report

Posted 6 years ago

“delivered on time”

Helpful Report

Posted 6 years ago

“very informative good efficient service - thank you”

Helpful Report

Posted 6 years ago

“Absolutely outstanding service and stunning flowers - highly recommended”

Helpful Report

Posted 6 years ago

“I never saw them as they were for someone a few hundred miles away but I was assured that they were absolutely beautiful. I was would certainly use them again.”

Helpful Report

Posted 6 years ago

Serenata Flowers is rated 3.4 based on 5,938 reviews