Serenata Flowers Reviews

Name: Serenata Flowers
Rating: 3.39

3.4 Rating 5,939 Reviews

57 %

of reviewers recommend Serenata Flowers

Company Reviews

Questions

Metrics

3.4

Based on 5,939 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 58%
Accurate And Undamaged Orders	Greater than 58%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	1.5 out of 5
Returns & Refunds
Refunds Process	Difficult

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Serenata Flowers 1 star review on 5th November 2024

Alex

Serenata Flowers 1 star review on 25th October 2024

ALeesha

Serenata Flowers 1 star review on 18th August 2024

Masha

656

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My niece was very happy with her flowers. Thank you”

Helpful Report

Posted 7 years ago

“Easy ordering online and quick service recommend this shop any time.”

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Posted 7 years ago

“first class for service and quality-simply-the best.”

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Posted 7 years ago

“Lovely flowers my sister- in-law very pleased.”

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Posted 7 years ago

“My mother was very pleased with the flower bouquet. The service was very good with email updates. I would definitely use Serenata Flowers again.”

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Posted 7 years ago

“Super fast delivery, easy website and amazing value for money! Very impressed and will definitely use again!”

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Posted 7 years ago

“Very efficient service and handy at short notice”

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Posted 7 years ago

“The person who received the flowers was very pleased with them and they arrived when promised. very satisfied”

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Posted 7 years ago

“Quick delivery and very efficient!”

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Posted 7 years ago

“Ordered some flowers for a friend and she was very happy with them. Website was easy to use. Price was great especially with delivery. Service was Fantasic. Will use again .”

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Posted 7 years ago

“Recipient received the flowers and was very pleased. Flowers still good after 1 week.”

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Posted 7 years ago

“Not only was the cost of the delivered flowers very competitive, the presentation was excellent. Having placed my order I was advised by email that the order had been accepted, then advised when the flowers were dispatched and finally that the flowers had been delivered I have never experienced such good service.”

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Posted 7 years ago

“Excellent super fast delivery”

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Posted 7 years ago

“Ordered 8pm delivered 9am following day can't fault the service or flowers thank you”

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Posted 7 years ago

“The price was just right to send a quick bunch of flowers to my elderly cousin to cheer her up? I forgot to put a message on it and they quickly did that for me. Ordering was easy, notifications were good and the delivery at 9-00 am the next day was superb! Thank you job done well!”

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Posted 7 years ago

“Flowers very nice . Very prompt delivery , also sent reply to myself when delivered. Would recommend to anyone .”

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Posted 7 years ago

“I was able to order online and there was no delivery charge. I was rather concerned when the flowers did not arrive until 8 PM and it had been on the van for 12 hours at and it was a hot day. However the recipient seemed very pleased and sent me a photograph which looks great. I did think of the emails about the delivery of a rather cheesy.”

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Posted 7 years ago

“Delivered on time. Beautiful boquet pleased the recipient. Easy to order. No fuss.”

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Posted 7 years ago

“This is the first time I have used serenataflowers.com and i will definitely be using them again, the flowers I ordered were for my friends 50th birthday and they were gorgeous, delighted with service”

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Posted 7 years ago

“First class service with the quality of the flowers & the service, could not expect more”

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Posted 7 years ago

Serenata Flowers is rated 3.4 based on 5,939 reviews