Serenata Flowers Reviews

Name: Serenata Flowers
Rating: 3.39

3.4 Rating 5,938 Reviews

57 %

of reviewers recommend Serenata Flowers

Company Reviews

Questions

Metrics

3.4

Based on 5,938 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 58%
Accurate And Undamaged Orders	Greater than 58%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	1.5 out of 5
Returns & Refunds
Refunds Process	Difficult

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Serenata Flowers 1 star review on 5th November 2024

Alex

Serenata Flowers 1 star review on 25th October 2024

ALeesha

Serenata Flowers 1 star review on 18th August 2024

Masha

656

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Delivered on time & recipient was very happy. Made her day”

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Posted 6 years ago

“Great service..ordering was easy and I got updates so I knew delivery was on its way!”

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Posted 6 years ago

“The recipient said they were beautiful”

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Posted 6 years ago

“Ordered at 6pm Saturday and the flowers arrived Sunday morning around 10:30am. Flowers look lovely now they’re all opened up, my Mum said the room they are in smells beautiful. Would definitely order again”

Serenata Flowers 5 star review on 23rd January 2018

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Posted 6 years ago

“Excellent service and beautiful flowers, would definitely use them again”

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Posted 6 years ago

“They were fresh and beautiful.”

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Posted 6 years ago

“Fab price for a beautiful gift and free Sunday delivery so she got them right on here birthday!”

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Posted 6 years ago

“Free delivery good service and lovely flowers”

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Posted 6 years ago

“I placed an order around 6:30pm on Saturday evening and the flowers were delivered just after 9am the next morning. I was kept up to date with regular emails and my mum was delighted with the bouquet.”

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Posted 6 years ago

“i COULD NOT GET TO SEE MY FRIEND WHOSE MOTHER HAD PASSED AWAY THE FLOWERS DELIVERED SHE SAID WERE BEAUTIFUL AND BROUGHT SUNSHINE INTO HER DARK DAY”

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Posted 6 years ago

“Great value and always very positive feedback from recipients. Would highly recommend”

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Posted 6 years ago

“The flowers were not for me but I was happy knowing that they had arrived as expected and were just as shown on the web site. The recipient was over the moon with them. I have ordered several times now from Serenata and have never been let down or disappointed. Good Company”

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Posted 6 years ago

“The ordering process was easy, flowers arrived as promised and I received emails to let me know when the flowers were on their way and when they had been delivered. My sister was very happy with the flowers that she received.”

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Posted 6 years ago

“Bought flowers for my friend for her birthday...she was absolutely delighted the colourful bouquet and freshness of flowers.I loved it when i got text saying chauffeur has delivery your flowers.What a delight touch.I would highly recommend xx”

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Posted 6 years ago

“Freshness of flowers ..speedy delivery.”

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Posted 6 years ago

“Quick and easy to use website, delievered on time and my friend thought they were beautiful.”

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Posted 6 years ago

“Excellent service”

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Posted 6 years ago

“Prompt - the bouquet order was as expected - in the time slot they annouced”

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Posted 6 years ago

“Bought two different designs for my Daughter and Daughter-in-law for their Christmas table. Both were delighted, the flowers and arrangement were beautiful. Delivery was exact and kept me informed right up to delivery.”

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Posted 6 years ago

“Ordered for my mum ... easily ordered... great prices and my mum was thrilled ... they were beautiful ... and made her day ... thank you”

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Posted 6 years ago

Serenata Flowers is rated 3.4 based on 5,938 reviews