Serenata Flowers Reviews

Name: Serenata Flowers
Rating: 3.38

3.4 Rating 5,953 Reviews

57 %

of reviewers recommend Serenata Flowers

Company Reviews

Questions

Metrics

3.4

Based on 5,953 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 58%
Accurate And Undamaged Orders	Greater than 58%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	1.5 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Write Your review

Tell us how Serenata Flowers made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Serenata Flowers 1 star review on 28th December 2024

659

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very reliable service, keeping you up to date with your order all the way to delivery. Arrived on the day they said it would with beautiful fresh flowers neatly presented. Will use Serenata again for another surprise gift to make someone's day. Thank you so much!”

Helpful Report

Posted 6 years ago

“Nice flowers,however they didn’t included my message so my mum didn’t know who they were from!”

Helpful Report

Posted 6 years ago

“Because they gave pleasure to our sister-in -law when she returned from hospital”

Helpful Report

Posted 6 years ago

“On time delivery. Good quality flowers.”

Helpful Report

Posted 6 years ago

“THE LADY WAS OVER THE MOON TO HAVE FLOWERS BUT I FELT IT WAS A LONG TIME FROM BEING OUT IN THE VAN AT 11AM AND BEING DELIVERED JUST BEFORE 6PM . IT WOULD BE NICE TO KNOW AM OR PM THEN YOUR NOT WAITING SO MUCH”

Helpful Report

Posted 6 years ago

“Thank you for a lovely hassle free easy and efficient service the flowers where lovely”

Helpful Report

Posted 6 years ago

“Excellent service. Was kept up to date with delivery which arrive on time. They were a gift and my daughter indicated they were absolutely beautiful.”

Helpful Report

Posted 6 years ago

“Lovely flowers 💐 exceptional service”

Helpful Report

Posted 6 years ago

“I live in Australia and placed the order for flowers to be sent to my wife's sister in Swindon the next day, this was done on time and at half the cost of using interflora in Australia.”

Helpful Report

Posted 6 years ago

“Flowers were nice but lilies were cut much shorter than all the other flowers which made it awkward to arrange in the same vase.”

Helpful Report

Posted 6 years ago

“fantastic reasonably priced service would definitely use again”

Helpful Report

Posted 6 years ago

“Lovely flowers and prompt efficient service.”

Helpful Report

Posted 6 years ago

“Had flowers delivered to gran for her birthday and christmas, she told me both bunches of flowers were beautiful.”

Helpful Report

Posted 6 years ago

“Your flowers made someone’s week! Someone who had already made my day.”

Helpful Report

Posted 6 years ago

“Prompt delivery, beautiful choice of bouquets (I haven't used the gift products), kept up-to-date with delivery process and flowers of a good quality upon delivery. The price is also extremely good!”

Helpful Report

Posted 6 years ago

“Last minute birthday flowers and chocolate order made 8.30pm on Sunday evening my friend received them by 11.30am!! Thanku soo much”

Helpful Report

Posted 6 years ago

“Amazing really good”

Helpful Report

Posted 6 years ago

“Lovely display and a beautiful selection of blooms. Thank you”

Helpful Report

Posted 6 years ago

“Recipient delighted with beautifully presented flowers. Delivery was on time. Tracking updates appreciated.”

Helpful Report

Posted 6 years ago

“My friend was very pleased with my birthday offering, although she didn’t get home until midnight!”

Helpful Report

Posted 6 years ago

Serenata Flowers is rated 3.4 based on 5,953 reviews