Serenata Flowers Reviews

Name: Serenata Flowers
Rating: 3.39

3.4 Rating 5,938 Reviews

57 %

of reviewers recommend Serenata Flowers

Company Reviews

Questions

Metrics

3.4

Based on 5,938 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 58%
Accurate And Undamaged Orders	Greater than 58%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	1.5 out of 5
Returns & Refunds
Refunds Process	Difficult

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Serenata Flowers 1 star review on 5th November 2024

Alex

Serenata Flowers 1 star review on 25th October 2024

ALeesha

Serenata Flowers 1 star review on 18th August 2024

Masha

656

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“ALWAYS HAPPY WITH THE FLOWERS AND THE DELIVERY”

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Posted 6 years ago

“The customer really enjoyed them”

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Posted 6 years ago

“I sent some flowers to my sister in Wales as she recently had an operation. They were received mid afternoon the day after ordering and she said they were lovely and some of the freshest flowers she had ever received.”

Serenata Flowers 5 star review on 5th February 2018

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Posted 6 years ago

“Great service from start to finish. Kept up to date of the progress of my order from the moment the order was placed until it was delivered. Would highly recommend”

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Posted 6 years ago

“very good quality and excellent service.”

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Posted 6 years ago

“hi I have used serenata flowers twice now and both of my recipants have been very happy I will be using them again for valatines day also my friend will be also”

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Posted 6 years ago

“Ive used Serenata a couple of times now and each occasion they have delighted the recipient”

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Posted 6 years ago

“Lovely flowers and excellent delivery time. Always kept informed as ti what is going on. Will always use serenata flowers in future.”

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Posted 6 years ago

“Next day free delivery, beautiful flowers”

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Posted 6 years ago

“Just like everyone you worry that you flowers wont reach your loved ones in time. My flowers did!! Great, quick service! Thank you¬”

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Posted 6 years ago

“Very easy website, beautiful flowers and wonderful service. Will definitely use again”

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Posted 6 years ago

“The flowers were beautiful and also the cake. They were a gift for my sisters 60th Birthday, I am delighted that they were delivered on her special day and she was thrilled with them. I love the website it is so easy to use and has so many beautiful choices, I have saved the link as I will be using Serenta Flowers from now on”

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Posted 6 years ago

“Flowers were delivered on time thankyou This is the first time I have ordered flowers from serenata Flowers so I am very satisfied with delivery and the recipient liked the choice as far as I k. now”

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Posted 6 years ago

“Good website, easy to use. And recipients loved the flowers”

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Posted 6 years ago

“Easy website, reasonable prices and excellent communication 😊”

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Posted 6 years ago

“Fantastic service. Reasonable price beautiful flowers. Recommend!”

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Posted 6 years ago

“Beautiful flowers sent to my mother for her 80th at the time promised. I was kept in formed at all times of every step of the flowers delivery. highly recommend this company and will definitely be using them again and again.”

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Posted 6 years ago

“My 90 year-old cousin was thrilled with the delivery she received on her birthday. The orchid was really beautiful with several gorgeous blooms, it was perfectly packed and presented , and the delivery service was excellent. I was so glad that my order with you had given her such pleasure.”

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Posted 6 years ago

“All very satisfactory - many thanks. Would use your services again.”

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Posted 6 years ago

“Effortless ordering system, delivered on time by courteous driver. The flowers were for my Mother's birthday so I did not see them personally due to distance we live apart but my Mother described them as "really lovely" and also commented that it was a good job they included a vase as she had nothing suitable to put them in.”

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Posted 6 years ago

Serenata Flowers is rated 3.4 based on 5,938 reviews