Serenata Flowers Reviews

Name: Serenata Flowers
Rating: 3.39

3.4 Rating 5,938 Reviews

57 %

of reviewers recommend Serenata Flowers

Company Reviews

Questions

Metrics

3.4

Based on 5,938 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 58%
Accurate And Undamaged Orders	Greater than 58%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	1.5 out of 5
Returns & Refunds
Refunds Process	Difficult

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Serenata Flowers 1 star review on 25th October 2024

ALeesha

Serenata Flowers 1 star review on 18th August 2024

Masha

Serenata Flowers 1 star review on 12th July 2024

Anonymous

Serenata Flowers 1 star review on 26th June 2024

Anonymous

654

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My friend was delighted with the Singapore lilies. Many thanks for your professional service. I highly recommend.”

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Posted 6 years ago

“They helped me put a smile on very important ladies face with an excellent service”

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Posted 6 years ago

“Fast and excellent service, have never let me down.”

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Posted 6 years ago

“Brilliant! Saved the day for Mother's day and the flowers were magnificent, from what i hear. Woulds definitely recommend and i will definitely be using in the future! Thank you for saving a forgetful son the day before mother's day. Yeah!”

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Posted 6 years ago

“lovely flowers, quick delivery.”

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Posted 6 years ago

“So glad I found this florist online as mum lives in Clacton-on Sea and I am in Croydon, and wasn't able to spend her birthday with her. I ordered on 12th (afternoon) as her birthday was on 13th and got the free delivery, she received the gift basket and birthday card before 3pm on her birthday. Mum was so happy with her gift she thought it cost me an arm an a leg lol but in fact is was a very good price. I definitely will be using Serenata Flowers again and told my family about them. Thank you Serenata Flowers for your service if not for you my mum would of only got a phone call from me, so happy you did next day delivery as too as I found you just the day before on google search.”

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Posted 6 years ago

“Affordable flowers. Delivered on time and amazing flowers. Highly reccommened.”

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Posted 6 years ago

“Thank you for making ordering the flowers for my friend so easy. The price was right and I found the system very easy to use on my phone. The notifications were all helpful too - I appreciated knowing when the flowers had been delivered.”

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Posted 6 years ago

“A VERY GOOD SERVICE,, EASY TO ORDER, SUPER FAST DELIVERY PERFECT TY.”

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Posted 6 years ago

“Ordering was easy, flowers arrived on time and - I am told - are beautiful.”

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Posted 6 years ago

“My grand-daughter was simply delighted with her basket of Spring flowers, and it was delivered exactly when they estimated it would be. Excellent service!!”

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Posted 6 years ago

“I ordered the Twilight Range for my Godmother on Sunday 11 March for next day delivery. They arrived as requested and my godmother loved them. She said they were beautiful and scented. So many roses are not these days. The flowers were only £24.99. Great value, great service. Will definitely use Seranata Flowers again and have already recommended them to friends. My sister recommended them to me!”

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Posted 6 years ago

“Beautiful bouquet delivery as promised”

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Posted 6 years ago

“Very nice flowers”

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Posted 6 years ago

“Deivered on time and flowers were beautiful”

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Posted 6 years ago

“Delivered to a friend in need”

Serenata Flowers 5 star review on 14th March 2018

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Posted 6 years ago

“Easy to use website, delivered on time. Flowers were fresh and very presentable and at a fraction of the cost of the usual Main brand competitors. I shall be using this company again soon”

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Posted 6 years ago

“I have used them twice now to send flowers to my mother. She has loved them, and they keep you updated with the process of your flower delivery with really cute emails. The flowers I’ve been told last for a good 2 weeks.”

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Posted 6 years ago

“Excellent service, ordered after 8pm the night before mother’s day. They were delivered by a friendly driver 11.30 the following morning. The company I could find offering next day delivery at 8pm on a Saturday night”

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Posted 6 years ago

“They dealt promptly with my overspend on the website. That and the flowers sent were well received. All in all 5 star. Thanks.”

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Posted 6 years ago

Serenata Flowers is rated 3.4 based on 5,938 reviews