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Serenata Flowers Reviews

3.4 Rating 5,939 Reviews
57 %
of reviewers recommend Serenata Flowers
Company Reviews Questions Metrics
3.4
Based on 5,939 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 58%
Accurate And Undamaged Orders
Greater than 58%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
1.5 out of 5
Returns & Refunds
Refunds Process
Difficult
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IW
Verified Reviewer
“A very nice arrangement, just a little on the small side. looks good and colourful Delivery was excellent, and I was kept advised on despatch etc.”
Helpful Report
Posted 7 years ago
Michael
Unverified Reviewer
“Very easy to order.”
Helpful Report
Posted 7 years ago
Helen
Unverified Reviewer
“Easy to order and delivery next day as requested. I have not seen the flowers myself but the people I sent them to said they were very pleased with them. I would definitely use Serenata Flowers again.”
Helpful Report
Posted 7 years ago
Anonymous
Verified Reviewer
“Fabulous quality, unique flowers with excellent ordering and delivery service Great job”
Helpful Report
Posted 7 years ago
Katherine
Verified Reviewer
“Delivered beautiful flowers right on time”
Helpful Report
Posted 7 years ago
Andrew
Verified Reviewer
“First time I've used Serenata- but most Certainly won't be the last! Absolutely the most gorgeous flowers, way exceeding any of the other online florists I've ever used. Really recommend to others!”
Helpful Report
Posted 7 years ago
Mary White
Unverified Reviewer
“Everything was great,ordering,delivery and keeping me informed !”
Helpful Report
Posted 7 years ago
Paul Myles
Verified Reviewer
“Arrived exactly when they should have. Recipient really happy with the flowers.”
Helpful Report
Posted 7 years ago
Richard
Unverified Reviewer
“Excellent flowers & delivery. Big Thanks”
Helpful Report
Posted 7 years ago
Julia
Verified Reviewer
“Beautiful flowers but we had real problems with delivery, as the Post Office did not recognise their postcode. Seranata went out of their way to solve the problem with a series of four e-mails back and forward to me. Successful delivery in the end and my friend was very pleased.”
Helpful Report
Posted 7 years ago
Lynne
Unverified Reviewer
“the flowers are beautiful and they come in a box and well displayed when out the box Gorgeous i would recommend them to friends and the prices are worth it xxx”
Helpful Report
Posted 7 years ago
Deborah
Verified Reviewer
“Delivered a beautiful flower arrangement to my recently widowed aunt.”
Helpful Report
Posted 7 years ago
Anonymous
Verified Reviewer
“Delivered on time and products wowed the recipient so thank you :-)”
Helpful Report
Posted 7 years ago
Anonymous
Unverified Reviewer
“Excellent service would definitely recommend”
Helpful Report
Posted 7 years ago
Anonymous
Unverified Reviewer
“Fast delivery and my grandmother was thrilled with the flowers she received!”
Helpful Report
Posted 7 years ago
Rita
Verified Reviewer
“They were delivered on time although I am not sure if the courier knocked or rang the bell as my sister-in-law only found them on the doorstep when she came out of the front door to go shopping...She described them as lovely and the yellow roses were her favourite colour.The card was also very lovely-Bear Hugs.”
Helpful Report
Posted 7 years ago
Jilly H
Unverified Reviewer
“Excellent choice available and delivered on time all at a very reasonable price. Will definitely use Serenata again. Well done Serenata team.”
Helpful Report
Posted 7 years ago
Frank Cutko
Verified Reviewer
“As Always---very pleased!”
Helpful Report
Posted 7 years ago
Anonymous
Verified Reviewer
“Beautiful floral arrangement, packed with colour. Delivery in good time too. Certainly excellent value for money.”
Helpful Report
Posted 7 years ago
Anonymous
Verified Reviewer
“Good, no problem at all, they arrive on time and in perfect order.”
Helpful Report
Posted 7 years ago
Serenata Flowers is rated 3.4 based on 5,939 reviews
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