Serenata Flowers Reviews

Name: Serenata Flowers
Rating: 3.39

3.4 Rating 5,938 Reviews

57 %

of reviewers recommend Serenata Flowers

Company Reviews

Questions

Metrics

3.4

Based on 5,938 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 58%
Accurate And Undamaged Orders	Greater than 58%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	1.5 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Write Your review

Tell us how Serenata Flowers made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Serenata Flowers 1 star review on 25th October 2024

ALeesha

Serenata Flowers 1 star review on 18th August 2024

Masha

Serenata Flowers 1 star review on 12th July 2024

Anonymous

Serenata Flowers 1 star review on 26th June 2024

Anonymous

654

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy website to navigate. Good selection of flowers and fairly priced. Emails to confirm order, track delivery and confirmation of delivery.”

Helpful Report

Posted 6 years ago

“It's great to be able to specify the date of delivery. The flowers arrived on time and were in excellent condition.”

Helpful Report

Posted 6 years ago

“Recipient very pleased with them. I didn't see them.”

Helpful Report

Posted 6 years ago

“making my friend happy, with the lovely flowers.”

Helpful Report

Posted 6 years ago

“Recipients pleased with the flowers,also kept informed when flowers have been delivered.”

Helpful Report

Posted 6 years ago

“Value for money. fast response even on Sunday. Messages to keep informed. great service”

Helpful Report

Posted 6 years ago

“My first time using the service for Mother's Day. I was amazed at how late the day before I could place my order to be delivered on Mothering Sunday! I live in Ireland and couldn't be with Mum, the quality was amazing as I got to see on video chat. Thank you so much!”

Helpful Report

Posted 6 years ago

“Easy website to use. Very quick delivery and beautiful flowers.”

Helpful Report

Posted 6 years ago

“The dendrobium orchids were received by my husband's stepmother on her return home from a long spell in hospital. They are apparently absolutely beautiful. Thanks Serenata for providing such a swift service and with free delivery too. This is the second time I have sent flowers using Serenata and I will have no hesitation in doing so again. Also, very good value for money.”

Helpful Report

Posted 6 years ago

“Beautiful flowers, excellent delivery”

Helpful Report

Posted 6 years ago

“Excellent service, beautiful flowers. We made our order from the other side of the world and the photos we were sent of the flowers were brilliant. Thank you Serenata!”

Helpful Report

Posted 6 years ago

“Brilliant service, lovely flowers. Very happy customer”

Helpful Report

Posted 6 years ago

“Beautiful orchids, made mum very happy!”

Helpful Report

Posted 6 years ago

“The recipient was very pleased with them and the service has been excellent.”

Helpful Report

Posted 6 years ago

“Prize Good Delivery as requested My friend was so pleased with her flowers.”

Helpful Report

Posted 6 years ago

“Very happy with the service and the flowers.”

Helpful Report

Posted 6 years ago

“So easy to use and an excellent service. The flowers I ordered were beautiful.”

Helpful Report

Posted 6 years ago

“Flowers were delivered on time and were beautiful. Would use serenata again.”

Helpful Report

Posted 6 years ago

“Fantastic service at reasonable prices! The lady that I sent them too loved them”

Helpful Report

Posted 6 years ago

“Delivered on time and handled with care! Accurate and lovely”

Helpful Report

Posted 6 years ago

Serenata Flowers is rated 3.4 based on 5,938 reviews