Serenata Flowers Reviews

Name: Serenata Flowers
Rating: 3.38

3.4 Rating 5,953 Reviews

57 %

of reviewers recommend Serenata Flowers

Company Reviews

Questions

Metrics

3.4

Based on 5,953 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 57%
Accurate And Undamaged Orders	Greater than 58%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	1.5 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Write Your review

Tell us how Serenata Flowers made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Serenata Flowers 1 star review on 28th December 2024

659

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered on the website at 21:50 the day before I needed delievery, it saved my bacon! The flowers turned up around midday the next day and the quality was outstanding. My girlfriend was very pleased and happy with the flowers. This service provides an extended arm when you are miles apart from the one you love. Will use again.”

Helpful Report

Posted 7 years ago

“A great selection of flowers at very reasonable prices. I received prompt updates of order status, including confirmation of delivery. The recipient was very pleased with her arrangement and it looked just like the image on the website.”

Helpful Report

Posted 7 years ago

“My Aunty is very poorly at the moment and the flowers made her smile. The services was excellent”

Helpful Report

Posted 7 years ago

“Very professional. Thanks you very much.”

Helpful Report

Posted 7 years ago

“Good selection of flowers and gifts good prices delivered on time”

Helpful Report

Posted 7 years ago

“It was ok. Average performance”

Helpful Report

Posted 7 years ago

“I ordered the flowers from New Zealand and found the service to be great. Flowers were delivered as expected and smiles all round from the recipients. I highly recommend Serenata Flowers. Thank you.”

Helpful Report

Posted 7 years ago

“So pleased with the flowers I had sent to my friend for her birthday . She sent me a photograph of the lilies which are her favourite .They were absolutely beautiful.”

Helpful Report

Posted 7 years ago

“Ordered flowers for my mother, delivered next day at lunch-time”

Helpful Report

Posted 7 years ago

“I ordered flowers for my mother, they were delivered the next day at lunch-time and she loved them. Will use Serenata again.”

Helpful Report

Posted 7 years ago

“I have not actually seen the flowers but the person I sent them to said they were lovely and very fresh. Service and information updates was excellent.”

Helpful Report

Posted 7 years ago

“Perfect delivery”

Helpful Report

Posted 7 years ago

“Ordered Sunday night and flowers were delivered the next morning! The flowers themselves were stunning and very unusual. Great product, communication and company.”

Helpful Report

Posted 7 years ago

“Fantastic service. beautiful flowers delivered on time and matched the online pictures and description. Would recommend and would use again .”

Helpful Report

Posted 7 years ago

“I have dealt with Serenata Flowers quite a number of time in the past birthdays, Christmas etc. Those in receipt of the flowers have been very pleased Lovely flowers, exactly what I order and on time.”

Helpful Report

Posted 7 years ago

“Excellent service and beautiful flowers. I've already recommended you to my daughter and she is ordering today.”

Helpful Report

Posted 7 years ago

“They were sent to my sister, she said they were wonderful, very good quality. This is the first time I have used Serenata flowers I will use again. Wonderful tracking service.”

Helpful Report

Posted 7 years ago

“Excellent service and beautiful flowers”

Helpful Report

Posted 7 years ago

“They were delivered promptly and the recipient was more than pleased. Thank you”

Helpful Report

Posted 7 years ago

“Fast service and on time.”

Helpful Report

Posted 7 years ago

Serenata Flowers is rated 3.4 based on 5,953 reviews