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Serenata Flowers Reviews

3.4 Rating 5,939 Reviews
57 %
of reviewers recommend Serenata Flowers
Company Reviews Questions Metrics
3.4
Based on 5,939 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 58%
Accurate And Undamaged Orders
Greater than 58%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
1.5 out of 5
Returns & Refunds
Refunds Process
Difficult
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Nashanta Hoare
Unverified Reviewer
“Amazing!! Ordered the night before my mothers birthday and they were delivered first thing when she woke up which was fantastic service ! Thankyou . Great prices , beautiful flowers , will defiantly use again! Highly recommend”
Helpful Report
Posted 7 years ago
Barbara Bithrey
Unverified Reviewer
“I was concerned that I did not have the address correctly but they informed me when they left the shop and when they were delivered, It took the stress of waiting to find out from my aunt as she was out her son told they were beautiful .”
Helpful Report
Posted 7 years ago
Anne
Verified Reviewer
“Thank you gift for family. I haven't seen flowers myself but sister loved them. Next day delivery, some buds not yet open which she was very happy with.”
Helpful Report
Posted 7 years ago
Barbara Bithrey
Verified Reviewer
“I was very happy with the flowers I sent to my Aunt she over the moon with them, I was informed when they left the shop, and also when they were delivered. Great Service.”
Helpful Report
Posted 7 years ago
Neil Dronfield
Verified Reviewer
“the ordering was easy, the delivery was on time . My daughter was over the moon , with the quality of the flowers and fudge. Would highly recommend .”
Helpful Report
Posted 7 years ago
Anonymous
Verified Reviewer
“I am very disappointed with the flowers delivered on my birthday, Aug 12 th , from my son. A lot of buds had fallen off the lilies and the remainder were very crushed, the roses did not look too healthy either. By Saturday 19th, most of the flowers had died. In my experience roses and lilies will easily last for two weeks. Very disappointing! B”
Helpful Report
Posted 7 years ago
Anonymous
Unverified Reviewer
“ve used twice now, beautiful flowers and delivery on schedule”
Helpful Report
Posted 7 years ago
Anonymous
Unverified Reviewer
“The person receiving the flowers really liked them, thank you.”
Helpful Report
Posted 7 years ago
Anonymous
Verified Reviewer
“Partner was very happy, Delivered on time,”
Helpful Report
Posted 7 years ago
Anonymous
Verified Reviewer
“The recipient loved them and sent me a picture of them. They looked great - it cheered her up with lower than expected exam results”
Helpful Report
Posted 7 years ago
Mark
Verified Reviewer
“The flowers were wonderful and were very fresh and looked beautiful. I will definitely recommend anyone to buy from here, I know I will again.”
Helpful Report
Posted 7 years ago
Adam
Unverified Reviewer
“Really good service and beautiful flowers, speedy delivery”
Helpful Report
Posted 7 years ago
Anonymous
Verified Reviewer
“Wonderful service and the flowers delivered were quality.”
Helpful Report
Posted 7 years ago
Lizzy
Unverified Reviewer
“The flowers were beautiful according to my daughter who received them. Was absolutely thrilled”
Helpful Report
Posted 7 years ago
Sue
Verified Reviewer
“I ordered around 9pm and the beautiful flowers arrived by mid-day the following day. They were fresh and exactly as I ordered and made a lady feel very cherished. Thank you.”
Helpful Report
Posted 7 years ago
Jill Simpson
Unverified Reviewer
“Easy to order with regular update on delivery”
Helpful Report
Posted 7 years ago
Micheál
Unverified Reviewer
“good prices, delivered on time. good service from Yodel driver.”
Helpful Report
Posted 7 years ago
Anonymous
Unverified Reviewer
“The communication and service was excellent. The flowers were deliver on time.”
Helpful Report
Posted 7 years ago
Anonymous
Unverified Reviewer
“I was sent Bali Hai to celebrate a new job. They were gorgeous and are just beginning to wilt 4 weeks on. Fantastic flowers and value :)”
Helpful Report
Posted 7 years ago
Mr Sollars
Unverified Reviewer
“Good efficient service”
Helpful Report
Posted 7 years ago
Serenata Flowers is rated 3.4 based on 5,939 reviews
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