Serenata Flowers Reviews

Name: Serenata Flowers
Rating: 3.39

3.4 Rating 5,938 Reviews

57 %

of reviewers recommend Serenata Flowers

Company Reviews

Questions

Metrics

3.4

Based on 5,938 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 58%
Accurate And Undamaged Orders	Greater than 58%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	1.5 out of 5
Returns & Refunds
Refunds Process	Difficult

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Serenata Flowers 1 star review on 25th October 2024

ALeesha

Serenata Flowers 1 star review on 18th August 2024

Masha

Serenata Flowers 1 star review on 12th July 2024

Anonymous

Serenata Flowers 1 star review on 26th June 2024

Anonymous

654

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Always great communication and reliable service delivering quality flowers”

Helpful Report

Posted 6 years ago

“Serenata sent us lovely funny messages telling us where the flowers were, expected time of delivery and when the flowers were delivered. Also lovely choice of bouquets. Will definitely use them again much better than interflora x”

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Posted 6 years ago

“Great service”

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Posted 6 years ago

“Flowers and chocolates were delivered at exactly the right time and my Mum is delighted. Thanks for providing such a great service.”

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Posted 6 years ago

“Good service and delivery”

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Posted 6 years ago

“Delivered on time and the recipient was delighted :-)”

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Posted 6 years ago

“Delivered quality goods on time”

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Posted 6 years ago

“My mother was very happy to receive her beautiful flowers and asked where I got them from.”

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Posted 6 years ago

“They arrived as advertised, and I got regular updates on order. The flowers were beautiful on arrival”

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Posted 6 years ago

“Easy ordering, great choice, excellent competitive prices by far, and prompt delivery.”

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Posted 6 years ago

“I love sending flowers through you guys, the flowers are amazing when they arrive and the best is the tracking update that you guys send us. Well done shall definitely be using you on a regular basis.”

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Posted 6 years ago

“Once again Serenata Flowers came up trumps! Ordered flowers for Mother's Day, the feedback I got from her was that they were beautiful.”

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Posted 6 years ago

“Used you twice now and had good feedback. Very pleased”

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Posted 6 years ago

“Beautiful flower's and delivered on time.”

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Posted 6 years ago

“Easy to order & great prices. Great that they keep you updated and very reliable. Will certainly use again!”

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Posted 6 years ago

“Great website, easy to use. Recipient very happy with the flowers. Would definitely recommend.”

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Posted 6 years ago

“always beautiful flowers. reliable delivery. highly recommended.”

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Posted 6 years ago

“Excellent response to last minute request .... flowers delivered on time ... great service !”

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Posted 6 years ago

“Thoughtful, efficient and an excellent copywriting”

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Posted 6 years ago

“Fair price and excellent delivery experience. Would use this service again”

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Posted 6 years ago

Serenata Flowers is rated 3.4 based on 5,938 reviews