Serenata Flowers Reviews

Name: Serenata Flowers
Rating: 3.39

3.4 Rating 5,939 Reviews

57 %

of reviewers recommend Serenata Flowers

Company Reviews

Questions

Metrics

3.4

Based on 5,939 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 58%
Accurate And Undamaged Orders	Greater than 58%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	1.5 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Write Your review

Tell us how Serenata Flowers made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Serenata Flowers 1 star review on 5th November 2024

Alex

Serenata Flowers 1 star review on 25th October 2024

ALeesha

Serenata Flowers 1 star review on 18th August 2024

Masha

656

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“fast response fast deliver and good communications great service”

Helpful Report

Posted 7 years ago

“I would always recommend Serenata over any other online flower company. The flowers are always fabulous, amazing quality and they last! The service is second to none, you are always kept informed of the delivery and its tracked all the way to the recipients hands. I have never had a bad service and would use them everytime”

Helpful Report

Posted 7 years ago

“My friend was very happy with the roses.”

Helpful Report

Posted 7 years ago

“The flowers arrived exactly on date. The receiver was delighted with the bouquet which was large enough for her to split into two arrangements fitting for the memorial occasion. Many thanks”

Helpful Report

Posted 7 years ago

“The service and constant updates were amazing. definitely be using this site again.”

Helpful Report

Posted 7 years ago

“The recipients thought they were beautiful, the customer service from Serenata was ace and I will gladly use them again and spread the word. Thank you. Unlike some other 'next day' service online florists, Serenata really was next day delivery. Well done to all at Serenata.”

Helpful Report

Posted 7 years ago

“Bought flower display for my aunt and uncle's Diamond Wedding Anniversary (Gift of Love). They were absolutely delighted, very beautiful flowers and excellent quality. Will definitely use you again.”

Helpful Report

Posted 7 years ago

“They were for a friend who said they were lovely - they certainly looked unusual.”

Helpful Report

Posted 7 years ago

“Very nice flowers, good delivery timing”

Helpful Report

Posted 7 years ago

“EASE OF ORDERING,UPDATES ON DELIVERY,ARRIVED ON TIME,VERY NICE FLOWERS WELL PRESENTED,FIRST CLASS !!”

Helpful Report

Posted 7 years ago

“Super easy to order, reasonable compared to others and the customer was happy! A+”

Helpful Report

Posted 7 years ago

“They keep in touch, we know delivery has been made and recipient delighted. Thank you”

Helpful Report

Posted 7 years ago

“Delivered on time and flowers were just as described. Would highly recommend”

Helpful Report

Posted 7 years ago

“Brilliant service flowers were superb and communication amazing”

Helpful Report

Posted 7 years ago

“Beautiful bouquet with NZ connections will definitely use again”

Helpful Report

Posted 7 years ago

“Great service and amazing colour flowers”

Helpful Report

Posted 7 years ago

“My mum was very pleased with the flowers she was 90 on that day and it was a gift from me and my husband as we live in London and she lives in Wiltshire we could not be with her thank you”

Helpful Report

Posted 7 years ago

“Website easy to navigate, flowers of good quality delivered as requested”

Helpful Report

Posted 7 years ago

“Nice product with a decent offer - had the desired effect with the recipient. Thanks.”

Helpful Report

Posted 7 years ago

“Great communication, prompt and courteous delivery, gorgeous flowers - need I say more!”

Helpful Report

Posted 7 years ago

Serenata Flowers is rated 3.4 based on 5,939 reviews