Serenata Flowers Reviews

Name: Serenata Flowers
Rating: 3.39

3.4 Rating 5,938 Reviews

57 %

of reviewers recommend Serenata Flowers

Company Reviews

Questions

Metrics

3.4

Based on 5,938 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 58%
Accurate And Undamaged Orders	Greater than 58%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	1.5 out of 5
Returns & Refunds
Refunds Process	Difficult

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Serenata Flowers 1 star review on 25th October 2024

ALeesha

Serenata Flowers 1 star review on 18th August 2024

Masha

Serenata Flowers 1 star review on 12th July 2024

Anonymous

Serenata Flowers 1 star review on 26th June 2024

Anonymous

654

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My mother loved her flowers for mother’s day. Arrived early as promised. Very reasonable priced. Everyone happy!”

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Posted 6 years ago

“Quick and easy transaction”

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Posted 6 years ago

“Simple ordering, delivered when requested, kept me informed about planned delivery and then again when flowers had been delivered. Mum loved the flowers - will definitely use again.”

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Posted 6 years ago

“My Mum loved her flowers so that makes me happy”

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Posted 6 years ago

“first class service and product, delivered as scheduled. very pleased”

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Posted 6 years ago

“Fast delivery and beautiful flowers”

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Posted 6 years ago

“Excellent service, I wasn’t able to visit my Mum for Mither’s Day so it was great to send flowers and know they would be good. I have used Serenata before and will continue to do so.”

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Posted 6 years ago

“Excellent product excellent service”

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Posted 6 years ago

“Excellent choice of flowers at a reasonable price. Delivered as promised - what isn't there to like!”

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Posted 6 years ago

“My mom loved her flowers and she said the chocolate were amazing”

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Posted 6 years ago

“Great service as usual, a happy delivery driver that made all the difference. :-)”

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Posted 6 years ago

“Fast delivery, well packaged and really fresh flowers. Excellent value for money”

Serenata Flowers 5 star review on 12th March 2018

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Posted 6 years ago

“Flowers were perfect and delivered with a smile and on time would highly recommend. Fantastic service.”

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Posted 6 years ago

“Last minute order before Mothers day, arrived in the middle of the day in excellent condition. Very good value”

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Posted 6 years ago

“Very happy with the service. Ordered flowers for my son's girlfriend for mothers day. I recieved an email stating they would be delivered between 10.30 and 11.30. Bang on 10.30 they arrived, so very happy and she loved them. Would definately use your services again. Thankyou”

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Posted 6 years ago

“Delivered on time and with no issues even with a relatively late order placement”

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Posted 6 years ago

“Love that you send a message to say the flowers are out for delivery, so you know you’ll be getting a picture and message sent from happy Mums in the next few hours :) both said the flowers were beautiful and smelt gorgeous this morning!”

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Posted 6 years ago

“Easy website to navigate, fast delivery service! Perfect”

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Posted 6 years ago

“My orchids arrived fresh and healthy and on time. Superbly presented!”

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Posted 6 years ago

“I ordered a Mothers Day bouquet and it was delivered on the day. By all accounts the bouquet was lovely and Mum was thrilled. Thank you, definitely will use you again.”

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Posted 6 years ago

Serenata Flowers is rated 3.4 based on 5,938 reviews