Serenata Flowers Reviews

Name: Serenata Flowers
Rating: 3.39

3.4 Rating 5,938 Reviews

57 %

of reviewers recommend Serenata Flowers

Company Reviews

Questions

Metrics

3.4

Based on 5,938 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 58%
Accurate And Undamaged Orders	Greater than 58%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	1.5 out of 5
Returns & Refunds
Refunds Process	Difficult

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Serenata Flowers 1 star review on 25th October 2024

ALeesha

Serenata Flowers 1 star review on 18th August 2024

Masha

Serenata Flowers 1 star review on 12th July 2024

Anonymous

Serenata Flowers 1 star review on 26th June 2024

Anonymous

654

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“They delivered the flowers exactly when they said they would. My nan was over the moon by the flowers that she received.”

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Posted 6 years ago

“Easy to order, good variety, kept me updated. All arrived on time, very pleased and happy.”

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Posted 6 years ago

“Flowers were fine. Delivered to the wrong address though”

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Posted 6 years ago

“Great flowers. Delivery on time. Flowers are same as on the photos. Serenata Flowers are the best company to deal with. 10 out of 10.”

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Posted 6 years ago

“Thanks Serenata, you made me look good with your lovely flowers. Sending flowers to a UK recipient from Australia it was great to have all your updates - which were warm and friendly not just robotic. Thankyou. Great service.”

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Posted 6 years ago

“Very very easy to order on line. Payment fast. Responses for acceptance, receipts, delivery information excellent & the best fact enthusiastic, appreciative thanks from the recipient of the flowers.”

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Posted 6 years ago

“Second time I’ve used Serenata and am so impressed with the communications and prompt delivery. Highly recommended.”

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Posted 6 years ago

“Great service”

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Posted 6 years ago

“Thanks a lot.”

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Posted 6 years ago

“The recipient was thrilled with the flowers”

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Posted 6 years ago

“Very good service, ordered late on Friday, delivered Saturday. I needed to amend the message and this was done very efficiently. I would recommend this company without hesitation”

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Posted 6 years ago

“I simply adore the fact that they notify me when the flowers are going to the recipient and when they are delivered Great service!”

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Posted 6 years ago

“Great service”

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Posted 6 years ago

“Excellent service beautiful fresh flowers and delivered safely. Greatly appreciated by the recipients.”

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Posted 6 years ago

“I needed flowers delivering to my cousin in Swadlincote for her 80th Birthday. I ordered the day before the birthday a very reasonably priced bouquet which was delivered the next morning as planned - I received a call from my cousin who was delighted with them. So well done Serenata!”

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Posted 6 years ago

“Good value, deliver on time, used them before and will use them again!”

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Posted 6 years ago

“Good value, deliver on time, used them before and will use them again!”

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Posted 6 years ago

“Beautiful, eye catching and absolutely stunning spray that added a burst of sunshine to my daughters 16th birthday. The order was delivered in perfect time to be enjoyed by our guests. Thank you so much and you’re service which has already been highly recommended and will be my first choice ❤️”

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Posted 6 years ago

“I can always rely on Serenata for a great service and beautiful flowers”

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Posted 6 years ago

“Easy to order speedy delivery”

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Posted 6 years ago

Serenata Flowers is rated 3.4 based on 5,938 reviews