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Serenata Flowers Reviews

3.4 Rating 5,943 Reviews
57 %
of reviewers recommend Serenata Flowers
3.4
Based on 5,943 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 58%
Accurate And Undamaged Orders
Greater than 58%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
1.5 out of 5
Returns & Refunds
Refunds Process
Difficult

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the service was excellent - from pre delivery comms to the actual flowers. They were delivered on time and my mom was thrilled with them. This was an order from Cape Town to Rotherham. I will definitely use your company again. thank you regards Tracey
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Posted 6 years ago
My Mother was thrilled with them
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Posted 6 years ago
The flowers were lovely,just as description on site.Couldn't pick any better even if we went in the shop.Thank you,Serenata.
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Posted 6 years ago
Serenata delivered some beautiful flowers to my mother for Mother’s Day because I wasn’t able to be there myself. She was thrilled with them and rang immediately to thank me.
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Posted 6 years ago
It was very nice not to have to pay for postage when our family are spread over a large area and sending Mother's Day and birthday wishes can be costly, it was lovely to be able to see the flowers that you were sending I've only ordered on the phone before and when seen photos of the order have sometimes been a little disappointed but my godmother was delighted with her flowers and sent me a photo of them and they were exactly the same as the ones I ordered many thanks kind regards Gwendoline
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Posted 6 years ago
delivered promptly and within the time slot offered. Flowers lovely
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Posted 6 years ago
Easy to use site, keeps you updated on delivery and my mum was delighted with the flowers. I have also received a bouquet today from my daughter and they are beautiful.
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Posted 6 years ago
Flowers were beautiful as always. Can't rate your product more highly.
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Posted 6 years ago
Beautiful flowers, delivered on time
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Posted 6 years ago
The flowers are beautiful and arrived on time. Great value for money.
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Posted 6 years ago
Beautiful flowers and fantastic service. Highly recommend
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Posted 6 years ago
My friends who received the flowers were simply delighted, beautifully presented in excellent condition and colours amazing. Will certainly use your service again. Nan
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Posted 6 years ago
Flowers were lovely and the smell was great.delivered on time.2nd purchase from them and will continue to use them.
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Posted 6 years ago
I was very happy with the service and the product thank you
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Posted 6 years ago
I set up two orders on Monday for Mothers day. I sent the flowers for the next day as it can get very busy around this time. My mother in law was delighted with them. My mum's mother's day hamper arrived on Friday as requested and she was delighted with it too.
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Posted 6 years ago
Lovely flowers.
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Posted 6 years ago
Ordered the mothers day blue for mothers day, flowers came very quickly, and looked absolutely stunning.
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Posted 6 years ago
Delivered as requested. Easy website and competitive pricing. Recipient said flowers were lovely.
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Posted 6 years ago
Very helpful service I will come back definitely Thansk
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Posted 6 years ago
Have had three lots of flowers all been lovely
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Posted 6 years ago
Serenata Flowers is rated 3.4 based on 5,943 reviews