Serenata Flowers Reviews

Name: Serenata Flowers
Rating: 3.39

3.4 Rating 5,938 Reviews

57 %

of reviewers recommend Serenata Flowers

Company Reviews

Questions

Metrics

3.4

Based on 5,938 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 58%
Accurate And Undamaged Orders	Greater than 58%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	1.5 out of 5
Returns & Refunds
Refunds Process	Difficult

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Serenata Flowers 1 star review on 25th October 2024

ALeesha

Serenata Flowers 1 star review on 18th August 2024

Masha

Serenata Flowers 1 star review on 12th July 2024

Anonymous

Serenata Flowers 1 star review on 26th June 2024

Anonymous

654

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“It's honestly the coolest, most professional and most reliable flower service delivery I used so far! The purchase process was extremely easy and with sufficient additional options to choose from. Their email service kept me updated throughout the entire process (from purchase until delivery). The entire received communication was uplifting, funny, but reassuring at the same time. Brilliant concept, well done guys! I'll definitely use them again.”

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Posted 6 years ago

“Such beautiful selection of colours they lasted well over a week to two can t fault. them will use again”

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Posted 6 years ago

“The flowers were delivered as requested and the recipient was really thrilled with them”

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Posted 6 years ago

“I was kept well informed of the order and notified when delivered. I've also seen a photo of them from the recipient and they looked really lovely. Very pleased with Serenata Flowers for the second time”

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Posted 6 years ago

“My friends was delighted with the flowers that I sent her.”

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Posted 6 years ago

“I came home to two answer phone messages from my mother whom l had sent flowers to for her birthday. She honestly sounded completely delighted with them. She described the flowers as amazing and extraordinary, being blue orchids. I'm thrilled that they have made her day and compelled to write this review, which l very rarely do. Very good value for money, great service and amazing quality. Thank you for making my mum happy :)”

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Posted 6 years ago

“By delivering the flowers so quickly and on time thank you.”

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Posted 6 years ago

“Prompt delivery service. Absolutely beautiful bouquet. Product received exactly as described on website.”

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Posted 6 years ago

“1st class service, informed of every detail ,thank you.”

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Posted 6 years ago

“Easy to use site, flowers sent to mum and friend beautiful as usual. Decent pricing. Will keep using as always!”

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Posted 6 years ago

“Easy to order, good price and quick delivery”

Serenata Flowers 5 star review on 9th May 2018

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Posted 6 years ago

“My sister was very pleased with her flowers, I was kept up to date with all details of despatch and delivery. Very happy customer!”

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Posted 6 years ago

“Delivered on the stipulated day; recipient seemed happy. No idea what the flowers looked like: I was 3,300 miles away at the time.”

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Posted 6 years ago

“Great choice, great price and a pretty flash bunch of flowers delivered correctly”

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Posted 6 years ago

“On time on budget & beautiful. Job well done”

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Posted 6 years ago

“Great prices great communication and I rate this company ✌🏼👍🏼”

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Posted 6 years ago

“Delivered in time and great quality”

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Posted 6 years ago

“Flawless experience. Flowers delivered next day as promised. Will use again, thanks!”

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Posted 6 years ago

“The flowers were absolutely beautiful and arrived at the time I ordered. The blooms were top quality and they look even better today (4 days later). They came with comprehensive care instructions. I will not hesitate to use Serenata Flowers again”

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Posted 6 years ago

“Flowers arrived next day within hour slot provided”

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Posted 6 years ago

Serenata Flowers is rated 3.4 based on 5,938 reviews