Serenata Flowers Reviews

Name: Serenata Flowers
Rating: 3.39

3.4 Rating 5,938 Reviews

57 %

of reviewers recommend Serenata Flowers

Company Reviews

Questions

Metrics

3.4

Based on 5,938 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 58%
Accurate And Undamaged Orders	Greater than 58%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	1.5 out of 5
Returns & Refunds
Refunds Process	Difficult

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Serenata Flowers 1 star review on 25th October 2024

ALeesha

Serenata Flowers 1 star review on 18th August 2024

Masha

Serenata Flowers 1 star review on 12th July 2024

Anonymous

Serenata Flowers 1 star review on 26th June 2024

Anonymous

654

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The price and speed from ordering to the delivery were great!”

Helpful Report

Posted 6 years ago

“Ordered flowers for our friends 70th Birthday, was kept informed regarding delivery, arrived on the required day, didn't actually see the flowers but our friend said they were beautiful. Have never ordered flowers online before but everything went well so would certainly use this company again.”

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Posted 6 years ago

“I sent them, but asked my friend if they were fresh, as well as looking good. And they were. I usually go to Marks and Spencer for just that reason, but a friend said the flowers she'd sent to her Mother had lasted for two weeks, and counting, so decided to try your company.”

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Posted 6 years ago

“Kept up to date on delivery”

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Posted 6 years ago

“2nd time using Serenata. Ordered same flowers for a different person as so delighted with first purchase. Like the way I was kept up to date with the delivery. Will use again.”

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Posted 6 years ago

“Prompt delivery, quality flowers, easy to order. Cheered up my unwell elderly aunt just what the doctor ordered. Thank you will use again, good choice of flowers.”

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Posted 6 years ago

“good service, deliver when they say they will, flowers in beautiful condition”

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Posted 6 years ago

“Easy to order arrived next day lovely fresh flowers very impressed with this service will use again for sure Thank you”

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Posted 6 years ago

“I have now ordered 3 timed from Canada to Scotland and each time I have been so happy flowers arrive fresh and on time no problems at all I will continue to use Serenta Flowers.”

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Posted 6 years ago

“Beautiful flowers and great service”

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Posted 6 years ago

“Prompt efficient service”

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Posted 6 years ago

“i orderd flowers from you, for some very special friends for there anniversary..they overjoyed with the flowers and chocolates..i would place an order when necessary from you.i am very satisfied with yourservice you provide,,would recommend you to all my friends..thankyou”

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Posted 6 years ago

“Excellent service .Amusing updates.Flowers were beautifully presented. Just first class service on both occasions ordering from Canada 🇨🇦 I shall most certainly reorder when necessary.”

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Posted 6 years ago

“Flowers arrived in time and looked very good. Thank you!”

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Posted 6 years ago

“My girlfriend loves them !! The flowers were beautifully arranged and the varieties well chosen and i would have no problem in recommending you to friends and family. Keep up the good work !!”

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Posted 6 years ago

“I never actually saw them but the lady they were delivered to said they where beautiful and was really pleased”

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Posted 6 years ago

“Item arrived exactly when promised.”

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Posted 6 years ago

“Excellent communication and delivery time as requested.”

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Posted 6 years ago

“I sent these to a friend so did not see them but was told they were beautiful.”

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Posted 6 years ago

“My sister sent me a bouquet of Bali Hai flowers. They are still flowering now three weeks later . I have just sent my sister in law a bouquet. Which was delivered on the actual day I specified. Very good service also web site easy to use .”

Helpful Report

Posted 6 years ago

Serenata Flowers is rated 3.4 based on 5,938 reviews