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Serenata Flowers Reviews

3.4 Rating 5,944 Reviews
57 %
of reviewers recommend Serenata Flowers
Company Reviews Questions Metrics
3.4
Based on 5,944 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 58%
Accurate And Undamaged Orders
Greater than 58%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
1.5 out of 5
Returns & Refunds
Refunds Process
Difficult
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Anonymous
Verified Reviewer
“The price and speed from ordering to the delivery were great!”
Helpful Report
Posted 6 years ago
Angela
Verified Reviewer
“Ordered flowers for our friends 70th Birthday, was kept informed regarding delivery, arrived on the required day, didn't actually see the flowers but our friend said they were beautiful. Have never ordered flowers online before but everything went well so would certainly use this company again.”
Helpful Report
Posted 6 years ago
Diane Allan
Unverified Reviewer
“I sent them, but asked my friend if they were fresh, as well as looking good. And they were. I usually go to Marks and Spencer for just that reason, but a friend said the flowers she'd sent to her Mother had lasted for two weeks, and counting, so decided to try your company.”
Helpful Report
Posted 6 years ago
Dave
Unverified Reviewer
“Kept up to date on delivery”
Helpful Report
Posted 6 years ago
S Fisher
Verified Reviewer
“2nd time using Serenata. Ordered same flowers for a different person as so delighted with first purchase. Like the way I was kept up to date with the delivery. Will use again.”
Helpful Report
Posted 6 years ago
Anonymous
Verified Reviewer
“Prompt delivery, quality flowers, easy to order. Cheered up my unwell elderly aunt just what the doctor ordered. Thank you will use again, good choice of flowers.”
Helpful Report
Posted 6 years ago
Anonymous
Unverified Reviewer
“good service, deliver when they say they will, flowers in beautiful condition”
Helpful Report
Posted 6 years ago
Deborah Alleyne
Unverified Reviewer
“Easy to order arrived next day lovely fresh flowers very impressed with this service will use again for sure Thank you”
Helpful Report
Posted 6 years ago
Anji Sharp
Verified Reviewer
“I have now ordered 3 timed from Canada to Scotland and each time I have been so happy flowers arrive fresh and on time no problems at all I will continue to use Serenta Flowers.”
Helpful Report
Posted 6 years ago
Mrs Moores
Unverified Reviewer
“Beautiful flowers and great service”
Helpful Report
Posted 6 years ago
Mrs E
Unverified Reviewer
“Prompt efficient service”
Helpful Report
Posted 6 years ago
Anonymous
Unverified Reviewer
“i orderd flowers from you, for some very special friends for there anniversary..they overjoyed with the flowers and chocolates..i would place an order when necessary from you.i am very satisfied with yourservice you provide,,would recommend you to all my friends..thankyou”
Helpful Report
Posted 6 years ago
Penny
Verified Reviewer
“Excellent service .Amusing updates.Flowers were beautifully presented. Just first class service on both occasions ordering from Canada 🇨🇦 I shall most certainly reorder when necessary.”
Helpful Report
Posted 6 years ago
Maria
Unverified Reviewer
“Flowers arrived in time and looked very good. Thank you!”
Helpful Report
Posted 6 years ago
Rob
Verified Reviewer
“My girlfriend loves them !! The flowers were beautifully arranged and the varieties well chosen and i would have no problem in recommending you to friends and family. Keep up the good work !!”
Helpful Report
Posted 6 years ago
Kathy
Verified Reviewer
“I never actually saw them but the lady they were delivered to said they where beautiful and was really pleased”
Helpful Report
Posted 6 years ago
Anonymous
Verified Reviewer
“Item arrived exactly when promised.”
Helpful Report
Posted 6 years ago
Anonymous
Verified Reviewer
“Excellent communication and delivery time as requested.”
Helpful Report
Posted 6 years ago
Anonymous
Unverified Reviewer
“I sent these to a friend so did not see them but was told they were beautiful.”
Helpful Report
Posted 6 years ago
Anonymous
Verified Reviewer
“My sister sent me a bouquet of Bali Hai flowers. They are still flowering now three weeks later . I have just sent my sister in law a bouquet. Which was delivered on the actual day I specified. Very good service also web site easy to use .”
Helpful Report
Posted 6 years ago
Serenata Flowers is rated 3.4 based on 5,944 reviews
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