Serenata Flowers Reviews

Name: Serenata Flowers
Rating: 3.39

3.4 Rating 5,938 Reviews

57 %

of reviewers recommend Serenata Flowers

Company Reviews

Questions

Metrics

3.4

Based on 5,938 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 58%
Accurate And Undamaged Orders	Greater than 58%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	1.5 out of 5
Returns & Refunds
Refunds Process	Difficult

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Serenata Flowers 1 star review on 5th November 2024

Alex

Serenata Flowers 1 star review on 25th October 2024

ALeesha

Serenata Flowers 1 star review on 18th August 2024

Masha

656

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“this is the 2nd time I have used your company and on both occasions the flowers were delivered promptly and exactly as ordered (this time with hand cream which she loved)- they are for my mother and I am in New Zealand so it is great to know that I can rely on you to deliver beautiful flowers when I need them. thank you”

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Posted 6 years ago

“Serenata Flowers were excellent as usual. It is nice to get notification that the flowers have been delivered.”

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Posted 6 years ago

“I booked flower as a surprise for my wife on a weekend break & they were delivered promptly & professionally to the hotel we were staying in. My wife was over the moon she loved the way the flowers had been arranged . Happy wife = happy me , thank you I will definitely use Serenata Flowers again.”

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Posted 6 years ago

“Excellent service”

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Posted 6 years ago

“always delivered on time and fresh. i live in Arbroath in Scotland and have sent flowers to friends in Devon, Kent, Hertfordshire and the East end of London. On many occasions from deaths to happy birthdays or just to cheer a friend up when they are feeling blue. Will always recommend Serenata. Well done”

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Posted 6 years ago

“Delivered on time and recipient delighted with flowers”

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Posted 6 years ago

“Kept me informed of the progress. Delivered when they said they would be.”

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Posted 6 years ago

“Delivered on day. Flowers brilliant and in good condition. Will use again.”

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Posted 6 years ago

“The quick and effecient service meant that my friend received her flowers just when I wanted.”

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Posted 6 years ago

“Can only go on the word of recipient, who said they were lovely. The website was very easy and fast and the flowers were delivered on time.”

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Posted 6 years ago

“Beautiful flowers delivered on time for my mum’s birthday”

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Posted 6 years ago

“Absolutely thrilled with my flowers that I sent to best friend ,they were delivered the following day and I had feedback through the processing of the delivery. I would most certainly use Serenata flowers again . And a very reasonable price for what you get”

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Posted 6 years ago

“I ordered some flowers for a friend who was ill. They were delivered next day and I was notified of this. I have no idea what the flowers were like but my friend said they were beautiful. I would certainly use this company again. They gave me prompt next day delivery even though I ordered late at night and they are not too expensive. Well done Serenta Flowers.”

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Posted 6 years ago

“Good service delivery and was told the sheaf was lovely Thank you”

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Posted 6 years ago

“Very happy. Easy to orde, next day delivery and beautiful flowers.”

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Posted 6 years ago

“Great services delivery brilliant flowers were brilliant”

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Posted 6 years ago

“Our friend was delighted with the flowers and they arrived promptly for her 60th birthday. Thank you.”

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Posted 6 years ago

“Easy and quick website, they kept me informed on the progress of the order. Really pleased and would use again.”

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Posted 6 years ago

“I brought them for a gift and my friend was very happy with them”

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Posted 6 years ago

“i didnt get to see the flowers myself but my friend told me they were the most beautiful flowers she had seen. That was good enough for me! will definately use Serenata flowers again”

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Posted 6 years ago

Serenata Flowers is rated 3.4 based on 5,938 reviews