Serenata Flowers Reviews

Name: Serenata Flowers
Rating: 3.39

3.4 Rating 5,938 Reviews

57 %

of reviewers recommend Serenata Flowers

Company Reviews

Questions

Metrics

3.4

Based on 5,938 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 58%
Accurate And Undamaged Orders	Greater than 58%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	1.5 out of 5
Returns & Refunds
Refunds Process	Difficult

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Serenata Flowers 1 star review on 5th November 2024

Alex

Serenata Flowers 1 star review on 25th October 2024

ALeesha

Serenata Flowers 1 star review on 18th August 2024

Masha

656

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Amazing service!! Bought the flowers one day before Valentine’s Day! And they were delivered in the morning the next day. Easy process and quick delivery. I definitely recommend!”

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Posted 6 years ago

“They were absolutely fantastic! Prompt delivery and great quality flowers. Couldn't have asked for more!”

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Posted 6 years ago

“Website was so simple to use, easy to make the order. Constant update from about the order n deliver delivery of prompt and packaged nicely”

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Posted 6 years ago

“Great looking”

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Posted 6 years ago

“Great quality and very fast delivery service, wife was made up with them so all round great for me. Thanks again.”

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Posted 6 years ago

“First time user of serenata flowers,delighted with the service provide and the delivery service as well,I shall be back soon,thanks guys x”

Serenata Flowers 5 star review on 16th February 2018

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Posted 6 years ago

“Lovely quality Orchid very well packed and delivered exactly on time will use again”

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Posted 6 years ago

“Making the order was very easy to do due to the clear website. The ease of delivery and options for delivery are also very good. I look forward to using the service again in the future.”

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Posted 6 years ago

“Impressed, would recommend”

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Posted 6 years ago

“My daughter was delighted thanks”

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Posted 6 years ago

“Placed my order for roses they came was buitifull every thing went like clock work. Very professional service . Thank you .”

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Posted 6 years ago

“I made the order on Sunday evening thinking it might be too late but still try. Turned out they delivered on Valentines Day and made my wife really happy. Grateful service.”

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Posted 6 years ago

“Very fast service, very cheap prices, very happy customer!”

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Posted 6 years ago

“Because they arrived on time and were beautiful even the gifts xx”

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Posted 6 years ago

“delivered on Valentines day after ordering the day before, they were deliverd mid day and my wife was well pleased.”

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Posted 6 years ago

“Beautiful flowers, timely delivery, wife delighted.”

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Posted 6 years ago

“Excellent service. Gorgeous flowers delivered as requested. Excellent communication throughout especially regarding delivery and tracking. Will definitely use again, thank you.”

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Posted 6 years ago

“Excellent fast and efficient service”

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Posted 6 years ago

“Very efficient. No worries . Recipient very pleased”

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Posted 6 years ago

“Absolutely delighted with your service”

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Posted 6 years ago

Serenata Flowers is rated 3.4 based on 5,938 reviews