Serenata Flowers Reviews

Name: Serenata Flowers
Rating: 3.39

3.4 Rating 5,938 Reviews

57 %

of reviewers recommend Serenata Flowers

Company Reviews

Questions

Metrics

3.4

Based on 5,938 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 58%
Accurate And Undamaged Orders	Greater than 58%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	1.5 out of 5
Returns & Refunds
Refunds Process	Difficult

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Serenata Flowers 1 star review on 5th November 2024

Alex

Serenata Flowers 1 star review on 25th October 2024

ALeesha

Serenata Flowers 1 star review on 18th August 2024

Masha

656

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Oui, je suis tres contente ,très bon marchand à recommander”

Helpful Report

Posted 6 years ago

“Did not see the flowers myself but the recipient was delighted with them. I was also kept up to date with the delivery of these flowers.”

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Posted 6 years ago

“Lovely flowers delivered promptly. Excellent communication... very stylish. I knew when the flowers were in transit, an hour slot for delivery and a final message when they had been delivered. Very impressed. Will definitely use again.”

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Posted 6 years ago

“Great service, arrived on time, lovely flowers! Would definitely buy again!”

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Posted 6 years ago

“Delivered as requested”

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Posted 6 years ago

“Couldn't have been easier, does just what it says on the tin! Excellent.”

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Posted 6 years ago

“Although the flowers were sent as a gift and so I did not see them, I am assured that the recipient was delighted”

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Posted 6 years ago

“Beautiful ! Outstanding service! Prompt delivery”

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Posted 6 years ago

“The flowers were lovely delivered with care in a box with lots of information how to care for them, my wife was so pleased she had a smile for hours. They were also delivered before time on the day I had chosen. Well done I would use Serenata Flowers again for sure”

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Posted 6 years ago

“Good prices, excellent service. Delivered exactly when they said they would and the recipient said the flowers were beautiful.”

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Posted 6 years ago

“Brilliant service and delivery information”

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Posted 6 years ago

“I have ordered a few times now. The flowers are gorgeous, lots of varieties to order from and I have no problem with any delivery.”

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Posted 6 years ago

“lovely flowers very good delivery thank you”

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Posted 6 years ago

“I was told the flowers were lovely and it was good getting an email saying they had been dispatched and then delivered.”

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Posted 6 years ago

“Easy to order on the website. Free delivery. I was kept informed by email of the order status and also confirmation of delivery. Sr Agatha was delighted with the floral arrangement. That's the important thing and I will recommend to friends and family.”

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Posted 6 years ago

“Good service and communication. Also recipient delighted with flowers.”

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Posted 6 years ago

“Delivered on the day requested, and tracking details sent to me. My friend was really excited about the flowers and hamper. She sent me a picture and it looked beautiful. My friend was really happy, and that made me happy.”

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Posted 6 years ago

“Great selection of bouquets at reasonable prices and easy to order. Fast delivery with delivery notification. My friend said the flowers were beautiful! Great service! Thank you!”

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Posted 6 years ago

“Very good service and excellent quality flowers”

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Posted 6 years ago

“Speedy delivery. Great communication”

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Posted 6 years ago

Serenata Flowers is rated 3.4 based on 5,938 reviews