Login
Start Free Trial Are you a business?? Click Here

Serenata Flowers Reviews

3.4 Rating 5,939 Reviews
57 %
of reviewers recommend Serenata Flowers
Company Reviews Questions Metrics
3.4
Based on 5,939 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 58%
Accurate And Undamaged Orders
Greater than 58%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
1.5 out of 5
Returns & Refunds
Refunds Process
Difficult
Read Serenata Flowers Reviews
Visit Website

Write Your review

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Alison
Unverified Reviewer
“Beautiful arrangement and chocolatesthat our friend loved . Delivered on time as requested .”
Helpful Report
Posted 7 years ago
Jane
Unverified Reviewer
“Arrived on time were fabulous big varied collection thank you”
Helpful Report
Posted 7 years ago
Anonymous
Unverified Reviewer
“Always lovely flowers and such a quick delivery. Very pleased”
Helpful Report
Posted 7 years ago
Jk
Unverified Reviewer
“Nice fast service I like the story telling texts It was interesting It was a little on the expensive side but you only get what you pay for Very pleased”
Helpful Report
Posted 7 years ago
Ruby Chana
Unverified Reviewer
“Arrived promptly, and the gift itself was in good condition!”
Helpful Report
Posted 7 years ago
Anonymous
Unverified Reviewer
“The delivered promptly.”
Helpful Report
Posted 7 years ago
Ruth
Verified Reviewer
“Very pleased with the service, ordered in the afternoon for delivery next day. The recipient was very pleased with the delivery of a beautiful bouquet of flowers the next day. Thankyou.”
Helpful Report
Posted 7 years ago
Anonymous
Verified Reviewer
“Kept me informed of progress during delivery”
Helpful Report
Posted 7 years ago
Heather
Verified Reviewer
“very happy with the service and updates”
Helpful Report
Posted 7 years ago
Paul
Verified Reviewer
“Good communication, prompt delivery and a very nice product.”
Helpful Report
Posted 7 years ago
Joan
Unverified Reviewer
“Beautiful flowers - very reasonably priced and free delivery ! You will be my supplier of choice from now on - Thank you”
Helpful Report
Posted 7 years ago
Anonymous
Verified Reviewer
“My friend was over the moon with the flowers I chose to send her from Serenata when she moved into her New Home. She called me to say the flowers were beautifully presented and came in a boxed base and she loved the various types of flowers in the bouquet. Would recommend Serenata.”
Helpful Report
Posted 7 years ago
Stephen
Verified Reviewer
“The service given from the time of placing my order until it was delivered to my friend was nothing other than first class.”
Helpful Report
Posted 7 years ago
N Neil
Verified Reviewer
“I had the flowers delivered to my husband's aunt for her 80th Birthday as we couldn't be with her. She told me they were beautiful. I paid extra to have delivery before 12 noon and they were delivered about 11.45. I would certainly recommend this company.”
Helpful Report
Posted 7 years ago
Marlene
Verified Reviewer
“Easy to use website, competitive prices and loved the communication keeping me in the loop. The content of your emails were both informative and entertaining. Will use again for sure!”
Helpful Report
Posted 7 years ago
Lorraine
Verified Reviewer
“Serenata flowers is an excellent service. I love the quirky emails they send to tell you your flowers are on there way. My mum sent me a picture of the flowers she received and they looked lovely and just like the flowers in the picture. I look forward to being able to use Serenate Flowers again and would not hesitate to recommend them to my friends.”
Helpful Report
Posted 7 years ago
Cara
Verified Reviewer
“Beautiful flowers for my Mums birthday. Arrived in brilliant condition and she was over the moon.”
Helpful Report
Posted 7 years ago
Barry HADDOW
Unverified Reviewer
“Flowers and service was excellent ????????”
Helpful Report
Posted 7 years ago
Zoe And Judy
Unverified Reviewer
“Very happy. Myself and mum organised two sets of flowers to go to my Dad's two sisters in sympathy for their other sister passing away. They were very pleased with the thoughtfulness of them. Thank you very much.”
Helpful Report
Posted 7 years ago
Marilyn
Unverified Reviewer
“Excellent!....communication first class and flowers arrived dead on time and were beautiful! Will definitely use again!”
Helpful Report
Posted 7 years ago
Serenata Flowers is rated 3.4 based on 5,939 reviews
Our Company
Business Solutions Impressum Terms & Conditions User Privacy Policy Business User Privacy Policy Data Protection Data Request