Serenata Flowers Reviews

Name: Serenata Flowers
Rating: 3.39

3.4 Rating 5,938 Reviews

57 %

of reviewers recommend Serenata Flowers

Company Reviews

Questions

Metrics

3.4

Based on 5,938 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 58%
Accurate And Undamaged Orders	Greater than 58%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	1.5 out of 5
Returns & Refunds
Refunds Process	Difficult

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Serenata Flowers 1 star review on 5th November 2024

Alex

Serenata Flowers 1 star review on 25th October 2024

ALeesha

Serenata Flowers 1 star review on 18th August 2024

Masha

656

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Delivered on time as promised, well packaged and fresh flowers.”

Helpful Report

Posted 6 years ago

“I ordered the rose and freshia bouquet for my mum who is suffering with this horrible flu that's going around. She said they are very beautiful and were packaged extremely well so im glad I used Serenata Flowers they are good value for money and you get what you have paid for. I will be using them again when I need to send someone beautiful flowers.”

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Posted 6 years ago

“I did not order them until 5.45pm and they were deliverd the next morning. The recipient thought they were lovely.”

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Posted 6 years ago

“Easy to use web site. Very pretty flowers at competitive prices. Free delivery and I got an e-mail when they had been delivered”

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Posted 6 years ago

“The flowers arrived in good time and the recipients said they were lovely”

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Posted 6 years ago

“Very efficient service and beautiful flowers”

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Posted 6 years ago

“On time 👍🏻👍🏻👍🏻”

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Posted 6 years ago

“I ordered some flowers for my mum, who hasn't been too well. They were delivered the next day and although I haven't seen them personally, my mum was made up with them and said they were beautiful. I had a text to say they were out for delivery and another one once they were delivered. I will definitely use Serenata Flowers again.”

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Posted 6 years ago

“My friend said they were lovely”

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Posted 6 years ago

“Although I didn't see the flowers I had a phone call from the recipient who said they were lovely, they were delivered on time. I was very pleased and will use Serenata again.”

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Posted 6 years ago

“They were delivered on time, and my niece was very happy with the flowers. I know now that I would be happy to use the company again. Thank you.”

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Posted 6 years ago

“Fast delivery and beautiful flowers”

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Posted 6 years ago

“She absolutely loved the flowers! Said they smelled lovely too Delivered on time”

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Posted 6 years ago

“Living in Scotland I was sending flowers to my niece and husband in London and wanted a company I could rely on . Flowers are lovely and I was kept up to date with my order and delivery. . . Well done”

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Posted 6 years ago

“Sent flowers to my sister Ordered the evening before arrived the following day Fresh beautiful flowers packed in ice Still in bud within a few days Stunning bouquet Stunning bouquet”

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Posted 6 years ago

“Fantastic service and beautiful flowers”

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Posted 6 years ago

“Excellent communications and updates, lovely flowers, easy to order - will definitely use again! Thanks”

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Posted 6 years ago

“Good flowers but they might have been better off re delivered to someone more worthy of them !”

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Posted 6 years ago

“They did all they said they would. Our client was happy.”

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Posted 6 years ago

“Easy to choose and order. Quick delivery. Recipient very happy with plant. Would use Serenata again. Sue, Sydney”

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Posted 6 years ago

Serenata Flowers is rated 3.4 based on 5,938 reviews