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Serenata Flowers Reviews

3.4 Rating 5,939 Reviews
57 %
of reviewers recommend Serenata Flowers
Company Reviews Questions Metrics
3.4
Based on 5,939 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 58%
Accurate And Undamaged Orders
Greater than 58%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
1.5 out of 5
Returns & Refunds
Refunds Process
Difficult
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GR
Unverified Reviewer
“Simple ordering. Brilliant communication. Efficient an punctual delivery. Will definitely use again.”
Helpful Report
Posted 7 years ago
Les
Unverified Reviewer
“THEY DELIVER WHEN THEY SAY. ORDERING VERY EASY. WE HAVE BEEN TOLD THAT THE FLOWERS WE SEND AS GIFT'S HAVE BEEN VERY GOOD QUALITY.”
Helpful Report
Posted 7 years ago
Anonymous
Verified Reviewer
“Flowers were delivered promptly on date requested”
Helpful Report
Posted 7 years ago
Anonymous
Verified Reviewer
“The delivery was made exactly when requested and my cousin was very pleased with the flowers.”
Helpful Report
Posted 7 years ago
Pat Gregory
Unverified Reviewer
“The whole experience of ordering flowers online from Serenata was a pleasure. Super easy website with fast, efficient customer service to put right an error (on my part). Everything about this transaction was easy and the flowers delivered were on time and beautiful! Thank you.”
Helpful Report
Posted 7 years ago
Anonymous
Verified Reviewer
“I first received a Serenata plant as a gift. Looking at other products available I was impressed by the variety of flowers and the value for money. The site is easy to use and I like the feedback information regarding tracking. My friends have also been delighted with their flowers.”
Helpful Report
Posted 7 years ago
Anna
Verified Reviewer
“My aunt was very pleased with the flowers. She sent me the picture and the bouquet looked great.”
Helpful Report
Posted 7 years ago
Anonymous
Unverified Reviewer
“The receiver of my gift of flowers from Serenata Flowers was very pleased with them. They delivered on time as promised.”
Helpful Report
Posted 7 years ago
Jeanette
Unverified Reviewer
“Delivery was fast and was so easy to order. I ordered flowers for my friend who is unwell. She said they are beautiful.”
Helpful Report
Posted 7 years ago
Marie Gardner
Verified Reviewer
“Flowers I've been told were beautiful. Was impressed with the communication from serenata flowers on keeping me updated on the delivery. Would defiantly be using you again.”
Helpful Report
Posted 7 years ago
Anonymous
Unverified Reviewer
“easy to order online ,great choice, arrived on time, and recipient was so thrilled and said they where gorgeous, many thanks will definitely use you again”
Helpful Report
Posted 7 years ago
Rebecca
Verified Reviewer
“Quick delivery and beautiful flowers! Highly recommend and will definitely use again.”
Helpful Report
Posted 7 years ago
Anonymous
Unverified Reviewer
“Lovely flowers, great price and delivered on time.”
Helpful Report
Posted 7 years ago
Anonymous
Verified Reviewer
“Simple and no fuss service, delivered as promised. I was told the flowers were lovely although I didn't see them.”
Helpful Report
Posted 7 years ago
Anonymous
Unverified Reviewer
“Excellent service and good value for money”
Helpful Report
Posted 7 years ago
Siobhan
Verified Reviewer
“Flowers arrived within 24 hours as requested. I could track the order which was useful. I didn't see the bouquet that arrived but the recipient was delighted with her flowers! I'd definitely use Serenata again.”
Helpful Report
Posted 7 years ago
Anonymous
Verified Reviewer
“I ordered the rose trug for an 80th Birthday from Spain and they were very well received. They arrived as scheduled and the recipient received a kiss on the hand as it was her Birthday.”
Helpful Report
Posted 7 years ago
Anonymous
Unverified Reviewer
“They were a birthday and she was delighted”
Helpful Report
Posted 7 years ago
Leon
Verified Reviewer
“Quality work and delivered on time.”
Helpful Report
Posted 7 years ago
Kev Toomey
Verified Reviewer
“Excellent service flowers very fresh and excellent quality had the flowers over 8 days and still as fresh as the day they arrived Definitely be using them again. ????????”
Serenata Flowers 5 star review on 20th August 2017
Helpful Report
Posted 7 years ago
Serenata Flowers is rated 3.4 based on 5,939 reviews
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