Serenata Flowers Reviews

Name: Serenata Flowers
Rating: 3.39

3.4 Rating 5,938 Reviews

57 %

of reviewers recommend Serenata Flowers

Company Reviews

Questions

Metrics

3.4

Based on 5,938 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 58%
Accurate And Undamaged Orders	Greater than 58%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	1.5 out of 5
Returns & Refunds
Refunds Process	Difficult

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Serenata Flowers 1 star review on 25th October 2024

ALeesha

Serenata Flowers 1 star review on 18th August 2024

Masha

Serenata Flowers 1 star review on 12th July 2024

Anonymous

Serenata Flowers 1 star review on 26th June 2024

Anonymous

654

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“i live in the States and it was great to have notifications regarding delivery. My friend took photos of the flowers and they were beautiful and just like the sample photos you choose from. Thank you, and yes I will be using you again!”

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Posted 6 years ago

“Thank you flowers were lovely”

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Posted 6 years ago

“Efficiency & delivery when promised.”

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Posted 6 years ago

“Great professional service. Would highly recommend.”

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Posted 6 years ago

“Great quality, great service, great satisfaction!”

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Posted 6 years ago

“Lovely flowers , happy Mrs , job done.”

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Posted 6 years ago

“My support group sent flowers yesterday to a member that had just had a bereavement and she sent me a message saying" They light up my darkness" what more can you ask for.”

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Posted 6 years ago

“They are very reasonably priced, very easy to navigate and order on the website, and delivered the flowers in good time on the day I requested.”

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Posted 6 years ago

“The flowers sent to my Friend In Buckie , were lovely she said , (I.m in Ayrshire), this lady is delighted . Thank you so much , I will use your service again .:)”

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Posted 6 years ago

“Difficult to place order at first but once the right form came up on my IPad it was great flowers were lovely and my friend delighted thank you”

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Posted 6 years ago

“Delivered on time and were beautiful (despite it being on Sunday in East London) - in fact the flowers were even better than I had imagined. Both I and my daughter were extremely happy with my purchase.”

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Posted 6 years ago

“Lovely flowers great price and delivered when promised. Open late too for next day delivery... very important :-)”

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Posted 6 years ago

“Excellent service and beautiful bouquet delivered early as requested. Cannot fault them on this order.”

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Posted 6 years ago

“No hassle in ordering, very prompt, will use their service again”

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Posted 6 years ago

“Good offers on quality flowers”

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Posted 6 years ago

“Superb service ordered at 9-30pm and they were delivered by 1pm the following day which provided me with a get out of jail card as I had forgot it was my girl friends birthday”

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Posted 6 years ago

“Good service and regular (lovely) updates on the progression of the delivery. Flowers received were lovely.”

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Posted 6 years ago

“I live In Australia and wanted to send a close friend of mine flowers. Delivered within 2 days including time difference. Amazing 😊”

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Posted 6 years ago

“Very profesional service, very nice flowers been delivered. Iwill use again and I will recomand.Thank you!”

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Posted 6 years ago

“The flowers were sent to someone recently bereaved she said they where beautiful thank you very much”

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Posted 6 years ago

Serenata Flowers is rated 3.4 based on 5,938 reviews