Serenata Flowers Reviews

Name: Serenata Flowers
Rating: 3.39

3.4 Rating 5,938 Reviews

57 %

of reviewers recommend Serenata Flowers

Company Reviews

Questions

Metrics

3.4

Based on 5,938 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 58%
Accurate And Undamaged Orders	Greater than 58%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	1.5 out of 5
Returns & Refunds
Refunds Process	Difficult

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Serenata Flowers 1 star review on 5th November 2024

Alex

Serenata Flowers 1 star review on 25th October 2024

ALeesha

Serenata Flowers 1 star review on 18th August 2024

Masha

656

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Prompt delivery, email updates when out for delivery and when delivered so I knew the recipient received them. Flowers were beautiful and lasted 2 weeks.”

Serenata Flowers 5 star review on 22nd January 2018

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Posted 6 years ago

“Deliver as promised - beautiful flowers”

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Posted 6 years ago

“First class delivery service and good quality product supplied in pristine condition.”

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Posted 6 years ago

“This bouquet is absolutely gorgeous. I ordered them on a special offer so well worth the money. They arrived the next day . Ordering was simple and efficient. Have used this company many times. The flower stems always arrive in liquid so are very fresh.”

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Posted 6 years ago

“Excellent service, the best I have experiences in terms of being there on time and with the right flowers, I recommend for time, service and value for money”

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Posted 6 years ago

“Easy to order and liked the tracking facility. Flowers gorgeous and cheered up the received 100%.”

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Posted 6 years ago

“The recipient of the flowers I ordered said they were absolutely wonderful. I'm very pleased with the service I have received.”

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Posted 6 years ago

“Good customer service prompt and efficient! No idea what flowers looked like though!!”

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Posted 6 years ago

“My friend said the flowers were beautiful. They arrived on time.”

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Posted 6 years ago

“My friend was delighted with the flowers”

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Posted 6 years ago

“I didn't see the flowers, but my friend was very pleased with them, and they were delivered on the day I expected.”

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Posted 6 years ago

“Brilliant service. Kept updated on the deliveries. Both friends extremely happy with the bouquets.”

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Posted 6 years ago

“It made the recipent very happy”

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Posted 6 years ago

“My friend was thrilled with her flowers. The service from Serenata Flowers was excellent, delivery next day even though I didn’t order until 9pm the previous evening.”

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Posted 6 years ago

“Very easy and quick website. Nice text updates on delivery. Will use again .”

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Posted 6 years ago

“Quick and efficient service”

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Posted 6 years ago

“Item delivered as requested. Recipient claimed they were lovely”

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Posted 6 years ago

“Very efficient and user friendly service. Would recommend!”

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Posted 6 years ago

“Flowers were beautiful and reasonably priced for the size. I ordered the day before i needed them and they arrived on time”

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Posted 6 years ago

“Good and speedy service, and the customer service line was so helpful, after I left out a line on the address.... thank you 😊”

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Posted 6 years ago

Serenata Flowers is rated 3.4 based on 5,938 reviews