Serenata Flowers Reviews

Name: Serenata Flowers
Rating: 3.39

3.4 Rating 5,944 Reviews

57 %

of reviewers recommend Serenata Flowers

Company Reviews

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Metrics

3.4

Based on 5,944 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 58%
Accurate And Undamaged Orders	Greater than 58%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	1.5 out of 5
Returns & Refunds
Refunds Process	Difficult

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Serenata Flowers 1 star review on 8th November 2024

Anonymous

Serenata Flowers 1 star review on 5th November 2024

Alex

Serenata Flowers 1 star review on 25th October 2024

ALeesha

658

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Brought pleasure to my stepmum.”

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Posted 6 years ago

“Amazing I ordered for the next day and I wasn’t disappointed I even got a txt to let me know when my partner was about to get the flowers. I would highly recommend Serenta Flowers and won’t hesitate to use them again.”

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Posted 6 years ago

“My mum was delighted with her flowers for mothers day. Being in the USA I was unsure what she would receive she was delighted with them and her chocolates and I was updated on exactly when they arrived. I think I've found my new flower delivery company in the UK Thank you Serenata”

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Posted 6 years ago

“The flowers received are so beautiful and were well packaged. They arrived the next day.”

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Posted 6 years ago

“I bought flowers for Mother's Day after the cutoff date and time - and they were still delivered in time so very happy”

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Posted 6 years ago

“pleased with product and service. would recommend.”

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Posted 6 years ago

“Excellent service. Flowers were perfect, exactly as described. Delivery was spot on i couldnt have been happier.”

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Posted 6 years ago

“Unfortunately I didn't get to see the flowers or the basket that I sent to my mother for mothers day, but I have just spoken to her and she is thrilled! She says the flowers are beautiful. Thank-you for the great, prompt and efficient service.”

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Posted 6 years ago

“Excellent service with easy to use web site, and emails to keep me updated of order progress right up to delivery”

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Posted 6 years ago

“Not seen the flowers but my mum said they were lovely & I was very happy they could do my order as I didn't order until late afternoon on Saturday & they still did them for Mother's Day. Many other companies I tried would not still deliver in time”

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Posted 6 years ago

“Delivered lovely flowers on time - exactly what was ordered”

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Posted 6 years ago

“Only placed the order on Saturday for a Mothers Day Bouquet with balloon and card and it was delivered early afternoon on Sunday! Great service and great value for money.”

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Posted 6 years ago

“Ordered flowers for Mother’s Day and wanted to stay away from the obvious sites - This is the first time I have used Serenta and found it fantastic. The flowers were reported to be Beautiful and the email updates were both informative and amusing. Would highly recommend Serenta!”

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Posted 6 years ago

“Both bunches of flowers I ordered arrived on the day they were supposed to (a Sunday!) and were lovely. Couldn't recommend this company highly enough, great service and great prices!”

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Posted 6 years ago

“flowers delivered in quick time, beautifully put together the pics don't do them justice.”

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Posted 6 years ago

“The flowers were exactly like the picture.”

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Posted 6 years ago

“Ordered Mother’s Day flowers fight on the deadline, delivered and beautiful Very impressed with service and tracking Will order again”

Serenata Flowers 5 star review on 12th March 2018

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Posted 6 years ago

“Nice flowers, good website and service, reasonable price. Can't fault them.”

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Posted 6 years ago

“Could not fault this company. Easy to order, flowers arrived on time and looked exactly like the picture on the website. Would 100% use again”

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Posted 6 years ago

“So easy to use and always will received, being over 8,000 miles apart it is a comfort that I can still keep in touch.”

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Posted 6 years ago

Serenata Flowers is rated 3.4 based on 5,944 reviews