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Serenata Flowers Reviews

3.4 Rating 5,939 Reviews
57 %
of reviewers recommend Serenata Flowers
Company Reviews Questions Metrics
3.4
Based on 5,939 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 58%
Accurate And Undamaged Orders
Greater than 58%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
1.5 out of 5
Returns & Refunds
Refunds Process
Difficult
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Shaneoli
Verified Reviewer
“Purchased a medium bunch for my friends anniversary and included a small cake. They were beautiful and she was very pleased with them.”
Helpful Report
Posted 7 years ago
Anonymous
Unverified Reviewer
“THEY WERE FRIST CLASS i WOULD USE YOU AGAIN”
Helpful Report
Posted 7 years ago
Carol
Unverified Reviewer
“the delivery was very prompt and my daughter-in-law said they were beautiful”
Helpful Report
Posted 7 years ago
Shaun
Verified Reviewer
“Lovely flowers and gifts, very efficient and great communication. Very happy with my experience.”
Helpful Report
Posted 7 years ago
Sandra Yates. Cardiff
Verified Reviewer
“Pleased with speedy and professional service and even more pleased that my friend who received the flowers was more than delighted.”
Helpful Report
Posted 7 years ago
Susan
Verified Reviewer
“The flowers are beautiful, fresh and delivered exactly when I wanted.”
Helpful Report
Posted 7 years ago
E
Verified Reviewer
“Gorgeous flowers. Good quality”
Helpful Report
Posted 7 years ago
Michael Bailey
Verified Reviewer
“Value and delivered on time,no fuss”
Helpful Report
Posted 7 years ago
Anonymous
Unverified Reviewer
“My Wife's birthday was Friday and I needed the flowers then, which was perfect timing...thanks”
Helpful Report
Posted 7 years ago
Anonymous
Unverified Reviewer
“These flowers were excellent really beautiful .will definitely be ordering again,”
Helpful Report
Posted 7 years ago
Anonymous
Unverified Reviewer
“Super service and lovely flowers”
Helpful Report
Posted 7 years ago
SB
Verified Reviewer
“the recipient was absolutely delighted with the flowers, it was easy to order, selecting the bouquet and date for delivery online.”
Helpful Report
Posted 7 years ago
Anonymous
Verified Reviewer
“Easy to use website, good communication and delivery on time.”
Helpful Report
Posted 7 years ago
Anonymous
Unverified Reviewer
“Ordered and delivered in same day. No fuss and easily done. Recipient said flowers were beautiful.”
Helpful Report
Posted 7 years ago
Anonymous
Verified Reviewer
“Fabulous flowers, look spectacular, next day free delivery, I would use again.”
Helpful Report
Posted 7 years ago
Anonymous
Unverified Reviewer
“Excellent notifications by text before and after delivery flowers fresh, beautiful and arranged attractively would I use again - yes I would without a doubt”
Helpful Report
Posted 7 years ago
Anonymous
Unverified Reviewer
“Cousin was over the moon with the flowers I bought her, fast delivery too although no card was posted so she didn't no they'd been delivered and had to search the bins for them”
Helpful Report
Posted 7 years ago
John
Verified Reviewer
“Very good custoomer service”
Helpful Report
Posted 7 years ago
Anonymous
Verified Reviewer
“Excellent service”
Helpful Report
Posted 7 years ago
Anonymous
Unverified Reviewer
“Delivered on time recipient pleased so all good!!”
Helpful Report
Posted 7 years ago
Serenata Flowers is rated 3.4 based on 5,939 reviews
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