Serenata Flowers Reviews

Name: Serenata Flowers
Rating: 3.39

3.4 Rating 5,938 Reviews

57 %

of reviewers recommend Serenata Flowers

Company Reviews

Questions

Metrics

3.4

Based on 5,938 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 58%
Accurate And Undamaged Orders	Greater than 58%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	1.5 out of 5
Returns & Refunds
Refunds Process	Difficult

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Serenata Flowers 1 star review on 5th November 2024

Alex

Serenata Flowers 1 star review on 25th October 2024

ALeesha

Serenata Flowers 1 star review on 18th August 2024

Masha

656

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great flowers, on time and right date Thank you”

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Posted 6 years ago

“Great service and fast delivery would definitely recommend them.”

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Posted 6 years ago

“The best florist I have dealt with Fantastic service and total professionalism ❤️❤️❤️ Would recommend them to everyone !!😊😊😊”

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Posted 6 years ago

“After trying the most common of flower delivery company’s that couldn’t deliver Valentine’s Day flowers until the day after I found serenata flowers. I ordered the evening before and they delivered on Valentine’s Day. Good choice of flowers and gifts. Overall very happy. Thankyou”

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Posted 6 years ago

“Easy to you website and deliveries made on time.”

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Posted 6 years ago

“Excellent service,quality goods and a pleasure doing business with.”

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Posted 6 years ago

“Great service and well done team.”

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Posted 6 years ago

“Great service”

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Posted 6 years ago

“Nice and easy to use. Had no issues during delivery and i believe the place I had it delivered can be difficult. Half the price of one of its competitors Will definitely be using serenata flowers from now on.”

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Posted 6 years ago

“Ordered from the USA to reach my husband in the UK for Valentine’s Day and it arrived on said day and he loved it! Thanks Serenata Flowers.”

Serenata Flowers 5 star review on 16th February 2018

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Posted 6 years ago

“Great service on time loveley flowers thank u”

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Posted 6 years ago

“Lovely flowers I ordered online as they were being delivered elsewhere on Valentine’s Day,great delivery service and I was sent a photo by my partner who was over the moon with them,thank you.”

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Posted 6 years ago

“Always deliver when they say they will and flowers always look amazing and last a long time. Wouldn’t use any other online florists. Would highly recommend”

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Posted 6 years ago

“Delivered good quality flowers on time.”

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Posted 6 years ago

“Perfect flowers delivered on time. The recipient loved them”

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Posted 6 years ago

“The flowers were beautiful and my partner was very happy”

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Posted 6 years ago

“Fantastic company great customer service and wonderful flowers on time delivered with a smile”

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Posted 6 years ago

“Smooth transaction everything went well flowers delivered on time with regular emails to let me know where they were 5 star service”

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Posted 6 years ago

“Spot on service 👍🏾”

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Posted 6 years ago

“Made the person feel very special!”

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Posted 6 years ago

Serenata Flowers is rated 3.4 based on 5,938 reviews