Serenata Flowers Reviews

Name: Serenata Flowers
Rating: 3.38

3.4 Rating 5,953 Reviews

57 %

of reviewers recommend Serenata Flowers

Company Reviews

Questions

Metrics

3.4

Based on 5,953 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 57%
Accurate And Undamaged Orders	Greater than 58%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	1.5 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Write Your review

Tell us how Serenata Flowers made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Serenata Flowers 1 star review on 28th December 2024

659

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered flowers, white vase, cake, balloon & card. I assumed that the flowers will be inside the vase and the balloon attached to the vase (as this is not my first time order flower delivery in UK). But in reality, each item's were separated, lile the flowers alone and the vase alone and the balloon alone. I felt soo impressed as the gift was like a puzzle, and the reciver have to build the flower by him self. Moreover, the cake was soo small. The actual measurement should be mention in the website in order for the consumer to imagine the size of the gift he his pushing.”

Helpful Report

Posted 7 years ago

“Brilliant service at great prices and lovely flowers.”

Helpful Report

Posted 7 years ago

“Very prompt delivery of a lovely bouquet of flowers. Thanks.”

Helpful Report

Posted 7 years ago

“Excellent product delivered on time”

Helpful Report

Posted 7 years ago

“The flowers that they delivered to my friend for her birthday were described as beautiful. They were ordered on a Sunday and delivered the following day; the only company that would do it without a ridiculous fee. I would definitely use them again and I recommend them.”

Helpful Report

Posted 7 years ago

“Excelent Věry Fast service.”

Helpful Report

Posted 7 years ago

“The recipient was well chuffed”

Helpful Report

Posted 7 years ago

“Ordered last minute birthday flowers for my daughter, she was very pleased with the flowers. Fast efficient service and good quality and value.”

Helpful Report

Posted 7 years ago

“the flowers were the right colours to match the recipient's home.”

Helpful Report

Posted 7 years ago

“Easy pleasant transaction. Flowers delivered on schedule!”

Helpful Report

Posted 7 years ago

“Excellent service - delivered on time.”

Helpful Report

Posted 7 years ago

“Fantastic service, I pressed the wrong button! Really pleased. Thank you very much. You made Sue very happy.”

Helpful Report

Posted 7 years ago

“Delivered on time & recipient was very happy. Made her day”

Helpful Report

Posted 7 years ago

“Great service..ordering was easy and I got updates so I knew delivery was on its way!”

Helpful Report

Posted 7 years ago

“The recipient said they were beautiful”

Helpful Report

Posted 7 years ago

“I was able to order flowers fairly late on Saturday afternoon and they were delivered first thing on Sunday morning. Thank you.”

Helpful Report

Posted 7 years ago

“Ordered at 6pm Saturday and the flowers arrived Sunday morning around 10:30am. Flowers look lovely now they’re all opened up, my Mum said the room they are in smells beautiful. Would definitely order again”

Serenata Flowers 5 star review on 23rd January 2018

Helpful Report

Posted 7 years ago

“Very satisfied”

Helpful Report

Posted 7 years ago

“Excellent service and beautiful flowers, would definitely use them again”

Helpful Report

Posted 7 years ago

“Slightly disappointed with number of blooms and presentation.”

Helpful Report

Posted 7 years ago

Serenata Flowers is rated 3.4 based on 5,953 reviews