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Serenata Flowers Reviews

3.4 Rating 5,939 Reviews
57 %
of reviewers recommend Serenata Flowers
Company Reviews Questions Metrics
3.4
Based on 5,939 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 58%
Accurate And Undamaged Orders
Greater than 58%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
1.5 out of 5
Returns & Refunds
Refunds Process
Difficult
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Anonymous
Verified Reviewer
“Very quick prompt service at a great price for the flowers”
Helpful Report
Posted 7 years ago
Anonymous
Verified Reviewer
“Excellent service and my sister was over the moon with the flowers. I was actually talking to her on the phone when they were delivered. I shall certainly use you sgsin”
Helpful Report
Posted 7 years ago
Mrs Marion Loader
Verified Reviewer
“I am very happy with Serenata Flowers I live in Sri Lanka and ordered some flowers for my friends birthday, they arrived on the right date and time and she is over the moon with them. Good all round easy ordering and great delivery service.”
Helpful Report
Posted 7 years ago
Anonymous
Unverified Reviewer
“Ordered flowers for my mum's birthday at the last minute - Saturday night for Sunday delivery. They were absolutely beautiful and my loved them. So pleased.”
Helpful Report
Posted 7 years ago
Ann From Wirral
Unverified Reviewer
“Thank you for putting smiles on my relatives faces. They have said that all the arrangements, 3 in all were beautiful.”
Helpful Report
Posted 7 years ago
Allan Bryant
Unverified Reviewer
“beautiful flowers, made my wife very happy, thank you.”
Helpful Report
Posted 7 years ago
Susan
Verified Reviewer
“Ordered some flowers yesterday afternoon and they were sent to my dear friend at lunchtime.She was very happy with them and she said the roses were beautiful. I have placed orders from Serenta flowers before and have never had any problems,easy to order,value for money,quick service.Thankyou.🙂”
Helpful Report
Posted 7 years ago
Sukki
Verified Reviewer
“Easy to use website, delivery excellent, flowers were lovely. All in all an excellent service will recommend and definitely use again. Keep up good work Serenata !”
Helpful Report
Posted 7 years ago
Marilyn Pennicott
Verified Reviewer
“I had lilies sent for my birthday by my daughter who lives in China, well packaged, right on date 24th October and are still blooming with the most beautiful white and pink flowers and lovely perfume, thank you Serenata.”
Helpful Report
Posted 8 years ago
Margaret
Verified Reviewer
“Never used company before and sent roses for my friends Golden Wedding. The service was excellent. I was kept informed throughout regarding delivery. Arrived on time and by all accounts were well packaged and the flowers were beautiful. Thank you.”
Helpful Report
Posted 8 years ago
Anonymous
Verified Buyer
“I was quite worried after reading the reviews however I needn't have been, turned up on time an they were beautiful flowers”
Helpful Report
Posted 8 years ago
Angie Wright. Budleigh Salterton, Devon. EX 9 6 PJ
Verified Reviewer
“I was absolutely delighted with my flowers. It was like having my own cottage garden in my sitting room. Thank you.”
Helpful Report
Posted 8 years ago
Val Sullivan
Verified Reviewer
“I am happy to feedback on 2 beautiful deliveries - recipients very pleased. My sister in law`s husband, in fact, said he`d never seen such a beautiful bouquet! I made it deluxe but that was so nice to hear. Just received thanks from delivery of `Twilight`. It`s good to have reassurance when you don`t see the bouquet yourself. Thank you Serenata - I will be back!! Val Sullivan”
Helpful Report
Posted 8 years ago
Anonymous
Verified Reviewer
“Recieved a lovely surprise from my daughter and grandaughters who live in spain this morning i recieved your hand tied bouquet nanas garden they're stunning”
Helpful Report
Posted 8 years ago
226910699
Unverified Reviewer
“Half the flowers were dead when they turned up, paid £40 for my mums 70th birthday, no phone numbers to talk to anyone, total rubbish.”
Helpful Report
Posted 8 years ago
Daman Gurung
Unverified Reviewer
“thanks you so much for your quick service, i am fully 100% satisfy. it was exactly what i want, definitely coming back again. once again thanks”
Helpful Report
Posted 8 years ago
Rosemary Lawson
Verified Reviewer
“I received a beautiful hand tie today. I was most impressed by the way they were packed, it meant they arrived in super condition and are being much admired thank you.”
Helpful Report
Posted 8 years ago
June Martin
Unverified Reviewer
“It’s comforting to know that I can send quality flowers and hampers to my granddaughter who lives miles away. I will use your service over and over again.”
Helpful Report
Posted 11 years ago
Wilkin Smith
Unverified Reviewer
“Just a small note to express my gratitude for the wonderful flower arrangement you delivered for my aunt’s funeral. Everyone was touched. Many thanks Serenata.”
Helpful Report
Posted 11 years ago
Serenata Flowers is rated 3.4 based on 5,939 reviews
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