Serenata Flowers Reviews

Name: Serenata Flowers
Rating: 3.39

3.4 Rating 5,938 Reviews

57 %

of reviewers recommend Serenata Flowers

Company Reviews

Questions

Metrics

3.4

Based on 5,938 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 58%
Accurate And Undamaged Orders	Greater than 58%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	1.5 out of 5
Returns & Refunds
Refunds Process	Difficult

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Serenata Flowers 1 star review on 25th October 2024

ALeesha

Serenata Flowers 1 star review on 18th August 2024

Masha

Serenata Flowers 1 star review on 12th July 2024

Anonymous

Serenata Flowers 1 star review on 26th June 2024

Anonymous

654

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ease of ordering and the excellent quality of flowers sent, and received. Can't fault them!”

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Posted 6 years ago

“I was very impressed with the customer service and updates I was sent throughout my order/delivery. A super price for a super service!!! Very pleased :)”

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Posted 6 years ago

“Hi, My friend was over the moon with the bouquet that she received. It was delivered on time.”

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Posted 6 years ago

“Good value, lovely flowers and prompt delivery. Very satisfied all round. Pauline”

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Posted 6 years ago

“She was very happy so that made me happy”

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Posted 6 years ago

“am happy with service provided and prompt delivery and emails to say when flowers were delivered”

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Posted 6 years ago

“Prompt service. My friend was happy with the lovely flowers.”

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Posted 6 years ago

“The plant I ordered was very good quality, very well packaged up and delivery was not one minute late. Very impressed with the service.”

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Posted 6 years ago

“The Flowers and balloon were lovely my daughter was really pleased with them.Good service Thank you.”

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Posted 6 years ago

“Quick prompt delivery, haven't seen the flowers as they were for a gift and sent direct but was told they were lovely”

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Posted 6 years ago

“Excellent service. Flowers delivered were of good quality. I have used several delivery companies in the past but to date Serenata Flowers are top.”

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Posted 6 years ago

“happy and satisfied with all round service”

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Posted 6 years ago

“Great communication, prompt delivery, more great communication and a lovely plant and chocolates delivered overseas, will definitely use again ;0)”

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Posted 6 years ago

“Was able to find nice flowers, and sent very quickly, and arrived without any problems.”

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Posted 6 years ago

“lovely flowers my friend was so so happy with them! thank you!”

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Posted 6 years ago

“Have used the service previously Consistent with Quality, Service and info delivery updates Excellent”

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Posted 6 years ago

“Rescued me from forgetting my Mum's birthday - easy to choose, pay for nad delivered when promised. Great service I can;t Fault it. Thanks”

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Posted 6 years ago

“I usually lose the will to live trying to find decent flowers that don’t cost the earth and aren’t posted. Found everything I needed with serenata and was really pleased with my order. Didn’t expect to get updates on despatch and delivery too. Really was a stress free and excellent service at the best price”

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Posted 6 years ago

“Very happy with the service provided . Nice and friendly delivery man and one very happy customer who received the flowers .”

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Posted 6 years ago

“This is my third purchase with Serenata Flowers and the first time I've selected same day delivery. They arrived so quickly and of course the flowers were fresh and bright and beautiful! I am always pleased with the service and it will always be my 'go to' for flowers of any event!”

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Posted 6 years ago

Serenata Flowers is rated 3.4 based on 5,938 reviews