Serenata Flowers Reviews

Name: Serenata Flowers
Rating: 3.39

3.4 Rating 5,947 Reviews

57 %

of reviewers recommend Serenata Flowers

Company Reviews

Questions

Metrics

3.4

Based on 5,947 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 58%
Accurate And Undamaged Orders	Greater than 58%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	1.5 out of 5
Returns & Refunds
Refunds Process	Difficult

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Serenata Flowers 1 star review on 28th December 2024

659

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Delivered on time and handled with care! Accurate and lovely”

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Posted 6 years ago

“Ease of ordering and the excellent quality of flowers sent, and received. Can't fault them!”

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Posted 6 years ago

“I was very impressed with the customer service and updates I was sent throughout my order/delivery. A super price for a super service!!! Very pleased :)”

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Posted 6 years ago

“Hi, My friend was over the moon with the bouquet that she received. It was delivered on time.”

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Posted 6 years ago

“Good value, lovely flowers and prompt delivery. Very satisfied all round. Pauline”

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Posted 6 years ago

“She was very happy so that made me happy”

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Posted 6 years ago

“am happy with service provided and prompt delivery and emails to say when flowers were delivered”

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Posted 6 years ago

“Prompt service. My friend was happy with the lovely flowers.”

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Posted 6 years ago

“The plant I ordered was very good quality, very well packaged up and delivery was not one minute late. Very impressed with the service.”

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Posted 6 years ago

“The Flowers and balloon were lovely my daughter was really pleased with them.Good service Thank you.”

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Posted 6 years ago

“Quick prompt delivery, haven't seen the flowers as they were for a gift and sent direct but was told they were lovely”

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Posted 6 years ago

“Excellent service. Flowers delivered were of good quality. I have used several delivery companies in the past but to date Serenata Flowers are top.”

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Posted 6 years ago

“happy and satisfied with all round service”

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Posted 6 years ago

“Great communication, prompt delivery, more great communication and a lovely plant and chocolates delivered overseas, will definitely use again ;0)”

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Posted 6 years ago

“Was able to find nice flowers, and sent very quickly, and arrived without any problems.”

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Posted 6 years ago

“lovely flowers my friend was so so happy with them! thank you!”

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Posted 6 years ago

“Have used the service previously Consistent with Quality, Service and info delivery updates Excellent”

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Posted 6 years ago

“Rescued me from forgetting my Mum's birthday - easy to choose, pay for nad delivered when promised. Great service I can;t Fault it. Thanks”

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Posted 6 years ago

“I usually lose the will to live trying to find decent flowers that don’t cost the earth and aren’t posted. Found everything I needed with serenata and was really pleased with my order. Didn’t expect to get updates on despatch and delivery too. Really was a stress free and excellent service at the best price”

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Posted 6 years ago

“Very happy with the service provided . Nice and friendly delivery man and one very happy customer who received the flowers .”

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Posted 6 years ago

Serenata Flowers is rated 3.4 based on 5,947 reviews