Serenata Flowers Reviews

Name: Serenata Flowers
Rating: 3.39

3.4 Rating 5,938 Reviews

57 %

of reviewers recommend Serenata Flowers

Company Reviews

Questions

Metrics

3.4

Based on 5,938 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 58%
Accurate And Undamaged Orders	Greater than 58%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	1.5 out of 5
Returns & Refunds
Refunds Process	Difficult

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Serenata Flowers 1 star review on 5th November 2024

Alex

Serenata Flowers 1 star review on 25th October 2024

ALeesha

Serenata Flowers 1 star review on 18th August 2024

Masha

656

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Beautiful arrangements as well as variety of choice. Reasonaby priced and great free delivery service.”

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Posted 6 years ago

“Recipient was ^over the moon` with the flowers. Great value & service promised was delivered promptly.”

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Posted 6 years ago

“Flowers were sent as a Valentine present.”

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Posted 6 years ago

“delivered perfectly same day”

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Posted 6 years ago

“I ordered my flowers on the Wednesday morning and the following morning they were there for my friend in Scotland for her birthday and the flowers were gorgeous. would thoroughly recommend this company and I shall be using them again in the near future.”

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Posted 6 years ago

“Delivery for Valentines Day roses (to a business address) arrived in good time despite delivery being between 8am and 9pm. There was no guarantee that the flowers would be delivered during the business hours but it happened at around 2pm that day. Great service and good value for money (compared to other leading brands). Would recommend to anyone!”

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Posted 6 years ago

“Nice Flowers and Fast delivery”

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Posted 6 years ago

“I sent flowers to a friend in Scotland for her 80th birthday, they arrived the next day valentines which is also her birthday she was over the moon”

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Posted 6 years ago

“Ordered the flowers from Germany. They arrived on time. Flowers got a good quality. I would order again.”

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Posted 6 years ago

“Very easy to order on line, nice roses would use again”

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Posted 6 years ago

“I ordered them for a work colleague and she was very happy with them”

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Posted 6 years ago

“Fabulous flowers. Delivered promptly and kept informed.”

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Posted 6 years ago

“Beautiful azalea, arrived on time. Recipient very happy.”

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Posted 6 years ago

“The recipient said the flowers were lovely. They arrived on the day that was requested.”

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Posted 6 years ago

“The flowers I bought were a good price, they arrived on time and were very well arranged. As they have been each time I've got flowers from Serenata. Well recommended!”

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Posted 6 years ago

“I would say this company was excellent in their handling of the order and the overall experience. I altered the address after ordering, that was done correctly, and the flowers were delivered on time as the e-mail had predicted. I will be using them again.”

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Posted 6 years ago

“Prompt service my friend said they were lovely but I didn't see them. Good value for money.”

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Posted 6 years ago

“good delivery”

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Posted 6 years ago

“I am out of the country and ordering flowers was easy and the arrangement was beautiful.”

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Posted 6 years ago

“Was able to amend orders within 24 hours. Very timely and reliable”

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Posted 6 years ago

Serenata Flowers is rated 3.4 based on 5,938 reviews