Serenata Flowers Reviews

Name: Serenata Flowers
Rating: 3.38

3.4 Rating 5,953 Reviews

57 %

of reviewers recommend Serenata Flowers

Company Reviews

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Metrics

3.4

Based on 5,953 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 57%
Accurate And Undamaged Orders	Greater than 58%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	1.5 out of 5
Returns & Refunds
Refunds Process	Difficult

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Serenata Flowers 1 star review on 28th December 2024

659

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“They were beautiful flowers,very good quality and good value for money!!”

Serenata Flowers 4 star review on 9th February 2018

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Posted 6 years ago

“Excellent service from start to finish, my sister-in -law was thrilled to receive her flowers Thankyou”

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Posted 6 years ago

“Quick and easy from start to end. Thank you!”

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Posted 6 years ago

“My friend is fighting cancer & it really cheered her up to get the flowers she said they are beautiful and the colours were lovely.”

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Posted 6 years ago

“Ordering was easy, prices competitive and the flowers arrived promptly and in good condition - the recipient was thrilled!”

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Posted 6 years ago

“no money "wasted" on delivery fee + consistently good quality”

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Posted 6 years ago

“All very efficient and organised but the product was very disappointing”

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Posted 6 years ago

“They looked as beautiful as they did online. Arrived when they were supposed to. Very good value. Easy to order.”

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Posted 6 years ago

“A very slick service, kept up to date at all times and the recipient was very pleased.”

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Posted 6 years ago

“Delivered on the day as requested. My friend said they were lovely. The only thing is that I did not order a card yet I got charged for one? I did not tick the card box, I note another review also said the same?”

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Posted 6 years ago

“Good service kept informed at all times, very happ”

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Posted 6 years ago

“The communication about the progress of delivery was superb and written in an engaging way (unlike most other delivery notifications). Also, the end product was superb and good value.”

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Posted 6 years ago

“Excellent”

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Posted 6 years ago

“Everything I wanted was executed to the highest standard. I was informed of the process as it was in motion so I had no need to be curious.”

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Posted 6 years ago

“Apparently they were lovely. The recipientwas very pleased so I was too. They were value for money. But they were delivered a bit late in the day. P'haps paying for an early delivery slot might be the answer but its a bit pricey.”

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Posted 6 years ago

“Ordered flowers for my sister 60th birthday she sent me pic saying she loved them”

Serenata Flowers 5 star review on 8th February 2018

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Posted 6 years ago

“I ordered them for my Aunts funeral to go on the coffin and they arrived in time and looked lovely.”

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Posted 6 years ago

“I have used Serenata on a number of occasions. The flowers are always good value for money, albeit sometimes are smaller than what you expect when looking at the advertised pictures, but they arrive fresh and within allotted time scale. This time I chose flowers that were on special offer and upgraded to the next size. A good move as they were very impressive.”

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Posted 6 years ago

“Service was first class could not have been better.”

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Posted 6 years ago

“Lovely flowers and chocolates delivered to a friend within 24 hours. Great service.”

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Posted 6 years ago

Serenata Flowers is rated 3.4 based on 5,953 reviews