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Serenata Flowers Reviews

3.4 Rating 5,944 Reviews
57 %
of reviewers recommend Serenata Flowers
3.4
Based on 5,944 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 58%
Accurate And Undamaged Orders
Greater than 58%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
1.5 out of 5
Returns & Refunds
Refunds Process
Difficult

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Excellent. Great updates all through the order journey. Would 100% recommend
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Posted 6 years ago
Great service
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Posted 6 years ago
Awesome service once again
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Posted 6 years ago
SerenataFlowers delivered my order through a third-party courier in a timely fashion. The order was as described and I was kept informed of the progress of the order. My only issue is the silly text in their Delivery Notification talking about 'our chauffeurs' when taking about a third-party courier. Don't be silly - your customers are NOT impressed by such foolish talk!!!
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Posted 6 years ago
Flowers were delivered in good time and were just like the picture. The recipient was were pleased with them.
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Posted 6 years ago
Great service and products
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Posted 6 years ago
Good service would use again
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Posted 6 years ago
My friend loved her flowers, ease of ordering, flower quality and delivery was fabulous....merci
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Posted 6 years ago
excellent service
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Posted 6 years ago
Beautiful flowers
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Posted 6 years ago
Nice flowers delivered and presented well in the delivery box. Have used an online delivery service before but was given poor service so i was sceptical of doing it again. But can say it was 5* service this time.
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Posted 6 years ago
The girl I sent the flowers to was extremely happy! Thank you so much! Costumer service also is extraordinary.
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Posted 6 years ago
The roses were beautiful,and they were delivered on time despite the short notice for the order given Well done to you all
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Posted 6 years ago
Delivered on time, no issues with booking, presentation was very good. Flowers were of a very good quality. Will use again.
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Posted 6 years ago
Great customer service. Flowers in awesome condition. Would buy again.
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Posted 6 years ago
The purchase via the website was easy and uncomplicated, the delivery was made on the day I requested and the person receiving the flowers was very happy. Thank you Sean
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Posted 6 years ago
Flowers deliverd on time and regular updates given re status of delivery
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Posted 6 years ago
Fast efficient service and very nice product Thankyou so much
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Posted 6 years ago
Made my wife very happy 😀 thank you very much for your nice produces and good service. Would definitely rec to others 👍👍
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Posted 6 years ago
Amazing as always
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Posted 6 years ago
Serenata Flowers is rated 3.4 based on 5,944 reviews