Serenata Flowers Reviews

Name: Serenata Flowers
Rating: 3.39

3.4 Rating 5,938 Reviews

57 %

of reviewers recommend Serenata Flowers

Company Reviews

Questions

Metrics

3.4

Based on 5,938 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 58%
Accurate And Undamaged Orders	Greater than 58%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	1.5 out of 5
Returns & Refunds
Refunds Process	Difficult

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Serenata Flowers 1 star review on 5th November 2024

Alex

Serenata Flowers 1 star review on 25th October 2024

ALeesha

Serenata Flowers 1 star review on 18th August 2024

Masha

656

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered the day before and it was perfect. Delivered to perfection.”

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Posted 6 years ago

“Punctual excellent service.”

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Posted 6 years ago

“Ordered two bouquets on two separate days and they were both delivered the following day, one of them having been ordered on Sunday evening. They were very well received by the recipients and I was told they were stunning! I got several emailed updates on the day and was very happy with the service and price! Will definitely use again!”

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Posted 6 years ago

“Easy to use website, great communication and flowers arrived exactly when they said they would”

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Posted 6 years ago

“Delivered on time, Lady very pleased”

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Posted 6 years ago

“I ordered flowers, wine and chocolates for a friend who had just lost her Mum. They were delivered the next day and she was thrilled with them. It is awesome that you can add gifts to the bouquets to make them extra special, especially when sending them from overseas and cant be there in person. I will always use Serenata Flowers from now on!”

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Posted 6 years ago

“Excellent service and lovely flowers”

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Posted 6 years ago

“THe flowers were perfect!I reccomend this shop!”

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Posted 6 years ago

“Recipient very happy with the flower arrangement, delivered the next day as promised.”

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Posted 6 years ago

“Easy to order, good choice of flowers, delivered on time and very much appreciated by the recipient”

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Posted 6 years ago

“Excellent packaging and delivery as arranged.Will use again.”

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Posted 6 years ago

“Good service delivered on time good quality flowers and gifts A+ service”

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Posted 6 years ago

“Once again my flowers have been delivered, First class service, lovely fresh flowers, can not recommend Serenata Flowers enough”

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Posted 6 years ago

“very good flowers, quality is a must given your competitors send our flowers but they are nowhere near the quality of flowers you do. I would certainly recommend”

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Posted 6 years ago

“Lovely flowers easy ordering and prompt delivery with notifications”

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Posted 6 years ago

“Overseas order delivered on time. Recipients delighted.”

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Posted 6 years ago

“Made my wife's day”

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Posted 6 years ago

“Very good service but you need to keep the buyer better updated on the same day delivery service”

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Posted 6 years ago

“I have used Serenata twice in the last week for the first time and the recipients wee really pleased. the flowers looked great dn arrived when they had predicted and I think are excellent value for money. Thank you - I will be using you again!”

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Posted 6 years ago

“They delivered on their promise, I have high praise for them & would gladly recommend them and will definately be using them again.”

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Posted 6 years ago

Serenata Flowers is rated 3.4 based on 5,938 reviews