Serenata Flowers Reviews

Name: Serenata Flowers
Rating: 3.39

3.4 Rating 5,939 Reviews

57 %

of reviewers recommend Serenata Flowers

Company Reviews

Questions

Metrics

3.4

Based on 5,939 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 58%
Accurate And Undamaged Orders	Greater than 58%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	1.5 out of 5
Returns & Refunds
Refunds Process	Difficult

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Serenata Flowers 1 star review on 8th November 2024

Anonymous

Serenata Flowers 1 star review on 5th November 2024

Alex

Serenata Flowers 1 star review on 25th October 2024

ALeesha

658

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The recipient was absolutely delighted. Beautiful flowers and arrived on the alloted day, thank you, we will use you again.”

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Posted 7 years ago

“Delivered the next day. Recipient was delighted with them. Have sent and received Serenata Flowers several times. Love the personal touch that goes with them: The delivery notification, after care info and enticements to buy again!”

Serenata Flowers 5 star review on 6th August 2017

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Posted 7 years ago

“They were delivered on time, fresh and beautiful. They made my friends day which made me very happy.”

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Posted 7 years ago

“It was so easy to order. The flowers were wonderful & the recipient was overjoyed with them. I would certainly reccommend Serenata Flowers to my friends. Thank you so much.”

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Posted 7 years ago

“Does exactly what it says on the website! Easy to order with various options to add extra things to your choice of flowers. All done online with minimal fuss.”

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Posted 7 years ago

“As promised beautiful flowers delivered as promised and stunning blooms ????”

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Posted 7 years ago

“Turned up on time. Nice bouquet. Receiver loved them.”

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Posted 7 years ago

“Able to deliver beautiful bunch of flowers within 24 hrs.”

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Posted 7 years ago

“Great service thank you”

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Posted 7 years ago

“Always kept me fully up to date - brilliant service”

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Posted 7 years ago

“I sent my friend a bouquet of the Blue Dendrobium flowers for her birthday. Although I didn't see them, she sent me a photo, and said how beautiful they were. From looking at the photo, I have to agree!! They looked gorgeous ????????”

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Posted 7 years ago

“Flowers arrived on time. Looked lovely nice and fresh. Good value. Good service . Will use Serenata Flowers again. Thanks again. Barry.”

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Posted 7 years ago

“Great service, cannot find any fault at all with your service and beautiful flowers”

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Posted 7 years ago

“Flowers were fantastic- lots of buds. Also they kept me fully informed of the progress of my delivery. Greta value too.”

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Posted 7 years ago

“Flowers were lovely. Delivered on time. Very good service. Kept me informed when flowers were dispatched and delivered. Would definitely use this service again. Very satisfied”

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Posted 7 years ago

“Good service, delivered on time and bouquet was as ordered.”

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Posted 7 years ago

“Sister in law was pleased with her flowers and they arrived promptly as promised. Thank you”

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Posted 7 years ago

“Order arrived on time and were well packaged. Although they were smaller than expected the "blue" orchids were beautiful and my Mum was thrilled with them. Many thanks.”

Serenata Flowers 5 star review on 5th August 2017

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Posted 7 years ago

“Great selection of bouquets and cards to go with them. Prompt and timely delivery. Most importantly the recipient was over the moon with them which says everything.”

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Posted 7 years ago

“Good price, delivered as promised and the lady in question said the roses were beautiful.”

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Posted 7 years ago

Serenata Flowers is rated 3.4 based on 5,939 reviews