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Serenata Flowers Reviews

3.4 Rating 5,944 Reviews
57 %
of reviewers recommend Serenata Flowers
3.4
Based on 5,944 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 58%
Accurate And Undamaged Orders
Greater than 58%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
1.5 out of 5
Returns & Refunds
Refunds Process
Difficult

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I can only give my opinion on the latest delivery which was first class. The flowers were received on time and in beautiful condition.
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Posted 6 years ago
Fantastic service. Speedy delivery. Amazing price!
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Posted 6 years ago
Quick and easy to order flowers in the uk from Australia
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Posted 6 years ago
Great service, delivered on Mother’s Day as I was on the phone to my mum so she was very happy and the flowers look beautiful
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Posted 6 years ago
Thank you excellent as always ...delivered when and where on date requested..thank you
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Posted 6 years ago
Good service, simple & intuitive website and good communication post-ordering. Recipients of flowers have been delighted with the quality. I would definitely recommend and plan to use again.
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Posted 6 years ago
Mum was delighted with the flowers. Was kept informed about the delivery so I knew as soon as they had arrived
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Posted 6 years ago
It feels like such a personal service! I always know where my orders are when when they’ve been delivered. And they always arrive beautifully wrapped and ready to bloom. The flowers last ages too instead of the cheap ones that die the next day. I will always use serenata!
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Posted 6 years ago
I ordered some flowers for my mum and she is extremely happy with the bouquet nd how well wrapped and how fresh they are. The only thing I would be negative about is I emailed to ask for delivery after 1 pm and they were delivered at 10,35 and my mum was out.
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Posted 6 years ago
Recipient very happy with flowers. Ordering process was simple. Value was good.
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Posted 6 years ago
Excellent service. Flowers looked great just as on website. Good quality.
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Posted 6 years ago
Your flowers were fantastic, according to my Mum. Thank you so much
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Posted 6 years ago
Excellent service.
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Posted 6 years ago
Flowers arrived early afternoon. They were absolutely beautiful! Mum loved them (as they were a mother’s day gift) Thank-you so much! I will definitely be recommending and using your services again!
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Posted 6 years ago
My mother was very happy with her flowers
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Posted 6 years ago
So far, 100% success and I’m relying on the feedback from the recipient of the flowers. I like being informed of the delivery progress.
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Posted 6 years ago
Easy to order, all flowers available to see on the website and delivered as promised.
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Posted 6 years ago
Excellent service, flowers were delivered on time and were a good mothers day present
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Posted 6 years ago
No hassle delivered as promised. Answered my email promptly. Thank you
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Posted 6 years ago
My mum was extremely happy with the flowers, not seen them myself but then they were not for me!!
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Posted 6 years ago
Serenata Flowers is rated 3.4 based on 5,944 reviews