Serenata Flowers Reviews

Name: Serenata Flowers
Rating: 3.39

3.4 Rating 5,939 Reviews

57 %

of reviewers recommend Serenata Flowers

Company Reviews

Questions

Metrics

3.4

Based on 5,939 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 58%
Accurate And Undamaged Orders	Greater than 58%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	1.5 out of 5
Returns & Refunds
Refunds Process	Difficult

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Serenata Flowers 1 star review on 5th November 2024

Alex

Serenata Flowers 1 star review on 25th October 2024

ALeesha

Serenata Flowers 1 star review on 18th August 2024

Masha

656

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have always had great feed back about flowers. The delivery is excellent and the flowers have made my family and friends very happy for a long time as they are so fresh.”

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Posted 6 years ago

“I found the website easy to use x flowers were delivered same day as requested and at short notice. They were for my sisters annniversary and she was thrilled with them she sent a photo and were just as in photo on website x would definitely use again and recommend to friends x”

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Posted 6 years ago

“the sent the flowers on time and they were very nice all happy”

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Posted 6 years ago

“I sent an orchid to friends for their 40th wedding anniversary. It arrived on the correct date, I received an email to say it was delivered and my friends were very happy with it”

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Posted 6 years ago

“Beautify done nice and easy to order right on time would buy again”

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Posted 6 years ago

“Website easy to navigate & free next day delivery is exvellent. Recipient of flowers said they were beautiful”

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Posted 6 years ago

“Sent flowers to a friend who lives quite a distance away. Never used this type of service before but pleasantly surprised by the ease of the process and the updated received at all stages. Friend delighted with her lovely delivery. Quality goods and great price and top class service. Will definitely recommend and use again.”

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Posted 6 years ago

“Ordered flowers for birthday present, needed them delivered rather than just mailed as buds as some do. but didn't want to spend a fortune with rip off prices as some sites do. Were a little concerned as never used these folks before but ordering was simple, we were kept informed of delivery progress by messages, delivery was on time and the birthday girl loved the delivered result...so all good and on this experience would certainly use again and recommend”

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Posted 6 years ago

“The delivery was great thank you”

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Posted 7 years ago

“Well done and delivery as promised, same as previously.”

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Posted 7 years ago

“Delivered next day. Beautiful bouquet of flowers. So big the recipient had to use 2 vases! Great service. Would use again.”

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Posted 7 years ago

“Very efficient, and easy website to use.”

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Posted 7 years ago

“Ordered flowers to be set to my mum for her birthday, she said they are lovely, very colourful and in good condition when they arrived”

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Posted 7 years ago

“Good value and good service.”

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Posted 7 years ago

“Delivered on a Sunday and at the time they said they would and for free - what’s not to like. Good price and lovely bouquet.”

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Posted 7 years ago

“The flowers were beautiful and my daughter loved them. The electric blue blooms were so you unique. They arrived on schedule”

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Posted 7 years ago

“I ordered a bouquet of flowers and they were delivered ahead of schedule the following day. The website was easy to navigate and the service was excellent. Highly recommended.”

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Posted 7 years ago

“This is the the fourth time I have ordered flowers from Serenata Flowers UK for my sister in UK . It has been a very happy choice as she has been more than happy each time. AS I live in Australia I have never been able to see these flowers personally, but she has sent me photographs each time. One was for Xmas and the rest birthdays, The last time Oct 18th I ordered Lily's. The all came in bud form and are begining to open now. A very happy sister Thank You”

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Posted 7 years ago

“Ordering was easy and I love that I was informed by email that the flowers had been despatched and then again that they had been delivered.”

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Posted 7 years ago

“wide range of designs and prices for all pockets. excellent communication about the delivery. flowers came in well presented protected packaging and when they were unboxed amazing bouquet. recommend no question. and will definitely use there services again!!! :)”

Helpful Report

Posted 7 years ago

Serenata Flowers is rated 3.4 based on 5,939 reviews