Serenata Flowers Reviews

Name: Serenata Flowers
Rating: 3.39

3.4 Rating 5,939 Reviews

57 %

of reviewers recommend Serenata Flowers

Company Reviews

Questions

Metrics

3.4

Based on 5,939 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 58%
Accurate And Undamaged Orders	Greater than 58%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	1.5 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Write Your review

Tell us how Serenata Flowers made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Serenata Flowers 1 star review on 8th November 2024

Anonymous

Serenata Flowers 1 star review on 5th November 2024

Alex

Serenata Flowers 1 star review on 25th October 2024

ALeesha

658

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service from start to finish. Flowers where beautiful, customer service efficient, courier was very amicable so will must certainly will use again thank you.”

Helpful Report

Posted 7 years ago

“Delivered on date requested. Kept me up to date on delivery. Receiver very happy with quality of flowers.”

Helpful Report

Posted 7 years ago

“Quick and effective”

Helpful Report

Posted 7 years ago

“Flowers were for family so I didn't see them but was told how beautiful they are. Ordered late in the day and they arrived the next day. Very pleased with the service and will use them again with confidence.”

Helpful Report

Posted 7 years ago

“Great service and quick response to a question regarding discount, will be using Serenata Flowers again. Thanks”

Helpful Report

Posted 7 years ago

“Good service - helpful information regarding order progress and delivery .”

Helpful Report

Posted 7 years ago

“Great choice reasonably priced. Next day delivery amazing”

Helpful Report

Posted 7 years ago

“An absolute brilliant service kept us informed from date of order to day of delivery beautiful flowers at a very good price would highly recommend Serenataflowers to anyone”

Helpful Report

Posted 7 years ago

“Online instructions easy to follow. Order efficiently carried out. Recipient was very pleased with the quality of the flowers.”

Helpful Report

Posted 7 years ago

“made her day special /deliverd on time well done you”

Helpful Report

Posted 7 years ago

“person that got em over the moon well done you”

Helpful Report

Posted 7 years ago

“Ordering was very simple online. Delivery was included in the price unlike interflora. Serenata delivered the flowers to parents in law for their 60th wedding anniversary on the day requested. Notified me when the flowers had been delivered. Mother in law said flowers were beautiful and smelled gorgeous.”

Helpful Report

Posted 7 years ago

“Well I'm definitely pleased it was my first time ordering and I was definitely happy with how everything went I ordered flowers for my mother in laws birthday and the delivery was super quick I was emailed at every step which I was very happy about and most of all my mother in law was extremely happy with the flowers the quality and the smell was just amazing definitely worth it!!!”

Helpful Report

Posted 7 years ago

“My d-i-law loved the flowers....and arrived on the right day.”

Helpful Report

Posted 7 years ago

“Great service good choice and speedy delivery xx”

Helpful Report

Posted 7 years ago

“Good quality and quantity value for money Everything done as they said it would be”

Helpful Report

Posted 7 years ago

“Tried Serenata out for the first time recently - my Mum was absolutely delighted with her 'Nana's garden' bouquet which was large, fresh and a lovely selection of flowers. They arrived on time, attractively and well packaged. The delivery tracking information was first class. Will use Serenata from now on!”

Helpful Report

Posted 7 years ago

“Sent flowers from Melbourne to my sister in Skegness, appreciated being told of the time-frame - she sent me a photo of the flowers and they were beatiful”

Helpful Report

Posted 7 years ago

“Easy website to follow, Efficient delivery system which does what it says. Good quality product which pleased the recipients.”

Helpful Report

Posted 7 years ago

“Brilliant service. Flowers were stunning and we were advised about delivery”

Helpful Report

Posted 7 years ago

Serenata Flowers is rated 3.4 based on 5,939 reviews