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Serenata Flowers Reviews

3.4 Rating 5,944 Reviews
57 %
of reviewers recommend Serenata Flowers
3.4
Based on 5,944 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 58%
Accurate And Undamaged Orders
Greater than 58%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
1.5 out of 5
Returns & Refunds
Refunds Process
Difficult

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I’m currently in Cape Town and one of my best friends lives in Northern Ireland. It was her ‘special’ birthday and I found Serenata online. I usually worry that having flowers delivered the recipient is too embarrassed to say if they were disappointed - but we got to FaceTime and I saw the pretty pink orchids in situ. They looked fresh plentiful and beautiful. I’ll definitely use you again. Next time for Mothering Sunday!
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Posted 6 years ago
The lady who received the f,lowers said they were excellant
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Posted 6 years ago
Flowers were for my sister who has recently had major surgery. She said they were lovely! I was impressed with the service and the fact that I was kept up to date with the progress of the delivery.
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Posted 6 years ago
Easy to use and delivered as promised !
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Posted 6 years ago
Simple service , quick and good updated communication, hassles free and beautiful flowers .
Serenata Flowers 5 star review on 24th February 2018
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Posted 6 years ago
Easy to order and every time I have used them the flowers have been delivered on time and I have been kept informed as to the status of the delivery the recipients have always said how lovely the flowers are very pleased
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Posted 6 years ago
such a friendly service. Kept me informed and arrived just as promised. Love the humour in the emails and the recipient loved the flowers and chocolates.
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Posted 6 years ago
I ordered a Valentines gift for my wife from Serenata Flowers, the whole process was effortless, great gift that was extremely well received and appreciated. Wonderful customer service and a flawless experience for the customer, all in all I am very happy and satisfied and would rate Serenata Flowers as the best. Thank you.
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Posted 6 years ago
Lovely flowers that made people happy and bang on time delivery thanks!
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Posted 6 years ago
Punctual delivery. Informed on delivery. Good price. Recipient says plant is lovely.
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Posted 6 years ago
Excellent service, arrived when advised, kept me informed of delivery, a month on and they still look amazing, worth every penny.
Serenata Flowers 5 star review on 23rd February 2018
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Posted 6 years ago
Very prompt service. Lovely flowers.
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Posted 6 years ago
The recipient was thrilled with her flowers and having packed for moving was especially pleased that they were in a nice case.Would highly recommend Seranata flowers.From the minute of ordering to the time delivered I was kept informed where they were.
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Posted 6 years ago
Speedy, beautiful flowers would recommend
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Posted 6 years ago
Places a last minute order for flowers to be delivered for a sick friend. Delivered in less than 24hrs, kept up to date on delivery progress and when delivered. Excellent service
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Posted 6 years ago
First time I ordered from here and I can honestly say I wouldn't again!! The arrangement looked nothing like picture! And by time the buds opened the rest of flowers had died. Some arrived damaged and when I complained I got no where with it. I used this company as last minute option. NEVER AGAIN!!! Done 5* so it would be shown.
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Posted 6 years ago
Great service. Great product. Great communication. Great price.
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Posted 6 years ago
Loved the email updates
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Posted 6 years ago
Speedy service
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Posted 6 years ago
I ordered the flowers for a friends birthday and they were delivered in Scotland the next day and she was delighted.
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Posted 6 years ago
Serenata Flowers is rated 3.4 based on 5,944 reviews