Serenata Flowers Reviews

Name: Serenata Flowers
Rating: 3.39

3.4 Rating 5,938 Reviews

57 %

of reviewers recommend Serenata Flowers

Company Reviews

Questions

Metrics

3.4

Based on 5,938 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 58%
Accurate And Undamaged Orders	Greater than 58%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	1.5 out of 5
Returns & Refunds
Refunds Process	Difficult

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Serenata Flowers 1 star review on 25th October 2024

ALeesha

Serenata Flowers 1 star review on 18th August 2024

Masha

Serenata Flowers 1 star review on 12th July 2024

Anonymous

Serenata Flowers 1 star review on 26th June 2024

Anonymous

654

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fantastic service”

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Posted 6 years ago

“Excellent service, delivered at time they said and very reasonably priced with 10% off. So worked out I got my Get Well Card for free nearly. My Auntie was very happy with them. This is what she said “They're beautiful Ju X they'll last aswell xxx””

Serenata Flowers 5 star review on 15th June 2018

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Posted 6 years ago

“I have ordered flowers several times before and have always been very satisfied at the ease of choosing, ordering and delivery. I always recommend Serenata to my friends and will be ordering more in the future.”

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Posted 6 years ago

“Lovely flowers and they arrived on time”

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Posted 6 years ago

“Amazing products delivered promptly .”

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Posted 6 years ago

“Delivery right at the front of the delivery slot. Good quality bouquet of pink roses”

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Posted 6 years ago

“I ordered some flowers for my partner. They arrived on time and she was really happy with them.”

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Posted 6 years ago

“Outstanding service... great communication.”

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Posted 6 years ago

“Brilliant price and delivered promptly. Thank you!”

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Posted 6 years ago

“The recipients were very pleased with the flowers. They commented on the fact that the vase is lovely and that the flowers just fitted in without having to be arranged. Thank you for giving them so much pleasure.”

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Posted 6 years ago

“This was a thank present for my son and his partner the flowers made them very happy as they were so lovely to receive such a special gift of flowers thank you so much”

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Posted 6 years ago

“the service and flowers where very good,my wife was very happy..”

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Posted 6 years ago

“Your messages omforming me of the progress of the flowers, impressed me. Thank you!”

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Posted 6 years ago

“Lovely flowers with prompt delivery. Good price too”

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Posted 6 years ago

“Ordered about 7pm and were still delivered next day! Great service, have been told the flowers are beautiful, easy to use website. This is not the first time I have used Serenata Flowers and won't be the last!”

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Posted 6 years ago

“Serenata flowers never let me down. Reliable and always beautiful flowers. Would highly recommend them.”

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Posted 6 years ago

“Very Speedy delivery! Kept in contact from start to finish with a very funny message regarding the chauffeur service of the flowers! Can't wait to use Serenata again. Plus my best friend sent me a photo and they looked beautiful Thank you so much!”

Serenata Flowers 5 star review on 25th May 2018

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Posted 6 years ago

“Flowers arrived on time. My daughter sent photos - they were gorgeous. I received friendly emails to advise they were on there way and when they had arrived. No problem having delivery on a weekend either! Brilliant. Will be my go-to for flowers from now on. Highly recommended.”

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Posted 6 years ago

“had to order flowers for our daughter in law, as we were away on her birthday. Delivered perfectly no question, will as often us Serenata more and more”

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Posted 6 years ago

“I'm in the U.S. and I purchased flowers for my Aunt in the UK. The online order process is simple. They gave much needed updates on my order, when it was processed, shipped, and delivered. The have excellent customer service. they responded within a reasonable time and assisted me with my situation. Thanks Serenata Flowers! Will use again.”

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Posted 6 years ago

Serenata Flowers is rated 3.4 based on 5,938 reviews