Serenata Flowers Reviews

Name: Serenata Flowers
Rating: 3.38

3.4 Rating 5,953 Reviews

57 %

of reviewers recommend Serenata Flowers

Company Reviews

Questions

Metrics

3.4

Based on 5,953 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 58%
Accurate And Undamaged Orders	Greater than 58%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	1.5 out of 5
Returns & Refunds
Refunds Process	Difficult

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Serenata Flowers 1 star review on 28th December 2024

659

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“So easy to use and always will received, being over 8,000 miles apart it is a comfort that I can still keep in touch.”

Helpful Report

Posted 6 years ago

“Resonably priced. Delivered on Mothers day. One happy elderly mother.”

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Posted 6 years ago

“Flowers looked just as good as in the photos online, if not even better.”

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Posted 6 years ago

“The Mother’s Day flowers were beautiful and delivered right on time. After sales service email confirming delivery was thoughtfully written too. I live overseas and found the prices to be very good compared to other florists.”

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Posted 6 years ago

“Perfect flowers, delivered on time and even got a text to say they'd be delivered within the hour. My mum loved them and was really pleased. And great customer service!”

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Posted 6 years ago

“Delivered on time and in perfect condition as usual”

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Posted 6 years ago

“Good choice of flowers & easy to order. Fast delivery.”

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Posted 6 years ago

“Beautiful”

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Posted 6 years ago

“Great service and very good value for money without comprising quality.”

Serenata Flowers 5 star review on 12th March 2018

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Posted 6 years ago

“Good communication about when flowers would be delivered and they were delivered in good time. Lovely flowers. No complaints about Serenata Flowers thank you.”

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Posted 6 years ago

“Always beautiful flowers that last ages and delivered in excellent condition. Really good customer service when I had to cancel an order. Cannot fault Serenata!”

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Posted 6 years ago

“Absolutely beautiful Flowers lasted for 2 weeks. will definitely order again”

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Posted 6 years ago

“My mum was thrilled with her beautiful flowers!”

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Posted 6 years ago

“Sent as a gift to my mother, and she said they were fabulous and sent photos of the arrangement for me to see”

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Posted 6 years ago

“My mum said the flowers were beautiful. The mixture of colours complimented eachother and they were altogether a stunning bouquet”

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Posted 6 years ago

“Beautiful flowers. Delivered on time. Very happy. Thank you.”

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Posted 6 years ago

“Flowers arrived on time, delivery man was nice and polite, the flowers were lovely. My only disappointment was the arrangement was smaller than I thought it would be.”

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Posted 6 years ago

“The Mother's Day flowers arrived on the morning of Mothering Sunday S promised and looked beautiful. Mum sent me a text saying I was now her favourite child as she received such lovely flowers. The communication before and on the day was great. Great value and a reliable service.”

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Posted 6 years ago

“Ordered flowers late Saturday evening for delivery on mother’s day. My mother in law received them in perfect condition. Great service”

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Posted 6 years ago

“Three very happy mums / step-mums on Mother’s Day! Lovely flowers, all delivered on time, with great communication so we knew when it was happening 😊”

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Posted 6 years ago

Serenata Flowers is rated 3.4 based on 5,953 reviews