Serenata Flowers Reviews

Name: Serenata Flowers
Rating: 3.39

3.4 Rating 5,938 Reviews

57 %

of reviewers recommend Serenata Flowers

Company Reviews

Questions

Metrics

3.4

Based on 5,938 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 58%
Accurate And Undamaged Orders	Greater than 58%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	1.5 out of 5
Returns & Refunds
Refunds Process	Difficult

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Serenata Flowers 1 star review on 25th October 2024

ALeesha

Serenata Flowers 1 star review on 18th August 2024

Masha

Serenata Flowers 1 star review on 12th July 2024

Anonymous

Serenata Flowers 1 star review on 26th June 2024

Anonymous

654

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Best service ever,polite,efficient, flowers were lovely A really personal operation.I.wouldn't use anyone else now. I have told my friends!!”

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Posted 6 years ago

“Sent to my aunt who sent this picture. They look just like the one I ordered. She is delighted. Ordering and delivery were quick and easy and I knew just when they were being delivered. my aunt says there are lots of buds on the stems. I hope they open, as per another review I read. Thank you.”

Serenata Flowers 5 star review on 1st May 2018

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Posted 6 years ago

“nice and easy to order”

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Posted 6 years ago

“This is the second time that I have used Seranata, which tells you that I am happy with the product and service.”

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Posted 6 years ago

“Flowers delivered on time, a time slot was given. And the flowers themselves were beautiful. My best friend loved them. Defo use again.”

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Posted 6 years ago

“Delivered on time and kept informed all the way through. Absolutely fantastic service will definitely be using you again”

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Posted 6 years ago

“Lovely flowers and although delivered a little late in the day, they got there in time.”

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Posted 6 years ago

“Easy to order on line, good prices and efficient service. Didn’t see the flowers which were delivered but they made my friend happy!”

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Posted 6 years ago

“Good value and reliable service. Easy to use.”

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Posted 6 years ago

“Beautiful flowers, fast delivery. Thanks”

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Posted 6 years ago

“Excellent service. Beautiful flowers. Arrived next day. Easy, seamless process and great value too. Thank you for helping me cheer someone up!”

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Posted 6 years ago

“First class service, first class flowers. Used many times , but most recently for a beautiful wreath. Thank you x”

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Posted 6 years ago

“Very easy to order the flowers and gifts I wanted and guaranteed next day delivery - even when it was a Sunday I wanted them delivered! I was kept in the loop about times for delivery and very pleased with the flowers they were gorgeous!”

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Posted 6 years ago

“Great Service...... Great Flowers”

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Posted 6 years ago

“very nice flowers, prompt delivery.”

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Posted 6 years ago

“I live in Canada and sent flowers to a friend in the UK. She was absolutely delighted with the flowers she received. She described then to me over the telephone and I was so pleased they sounded exactly like the illustration on your website, and they were still fresh four days after delivery. I will recommend Serenata to my everyone.”

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Posted 6 years ago

“Very happy with service, convenience, tracking and delivery as indicated. My daughter said that the packaging is amazing and the orchid was beautiful. This was my second time using Serenataflowers and will do so again as well as I recommend this company.”

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Posted 6 years ago

“Lovely anniversary plant delivered to my sister who said it was beautiful. Always first class service from Serenata. Plenty of choices at reasonable prices. Will certainly be back.”

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Posted 6 years ago

“Very happy with the service and the result it brought”

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Posted 6 years ago

“Flowers have lasted for a full month”

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Posted 6 years ago

Serenata Flowers is rated 3.4 based on 5,938 reviews