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Serenata Flowers Reviews

3.4 Rating 5,943 Reviews
57 %
of reviewers recommend Serenata Flowers
Company Reviews Questions Metrics
3.4
Based on 5,943 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 58%
Accurate And Undamaged Orders
Greater than 58%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
1.5 out of 5
Returns & Refunds
Refunds Process
Difficult
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Stephanie Clear
Verified Reviewer
“I ordered them at last minute but managed to get them ordered for a funeral on time 300+ miles away. Flowers where stunning well commented for the aray. Thank you serenata x”
Helpful Report
Posted 6 years ago
Anonymous
Verified Reviewer
“They have always delivered perfectly”
Helpful Report
Posted 6 years ago
Anonymous
Unverified Reviewer
“They arrived on time, they were lovely. My friend was delighted. Thanks”
Helpful Report
Posted 6 years ago
Mrs Winifred Taylor
Unverified Reviewer
“My Niece has been very ill and is still not well, the flowers have really cheered her up and she said they are really beautifull. Thank you for helping to lift her spirits. Sorry don't know how to transfer pictures.”
Helpful Report
Posted 6 years ago
Anonymous
Verified Reviewer
“arrived on time and were beautiful”
Helpful Report
Posted 6 years ago
Eileen
Verified Reviewer
“Beautiful flowers, delivered when promised - recipient commented how pretty they were. Will definitely use again. :-)”
Helpful Report
Posted 6 years ago
Anonymous
Verified Reviewer
“Good customer service! Verry happy !”
Helpful Report
Posted 6 years ago
Anonymous
Verified Reviewer
“Efficient and reliable service even in the present weather conditions. Always recommend this company to friends.Thank you.”
Helpful Report
Posted 6 years ago
Anonymous
Unverified Reviewer
“really lovely selection of flowers”
Helpful Report
Posted 6 years ago
Sandra Moody
Verified Reviewer
“According to my cousin the flowers which were for a funeral were extremely beautiful just what my aunty would have liked”
Helpful Report
Posted 6 years ago
Mrs Wink
Verified Reviewer
“I love flowers, the pleasure from a simple vase of colourful tulips, the bright colourful happy faces of a jug of daffs, a stunning display of roses or the unmistakable smell of freesia as you walk into a room, i love them all. I share my love of flowers with my friends & family and have found Serenata flowers delightful to use. The website is clear and easy to use, the choice of flowers and arrangements is varied and suitable for any occasion and the price offers real value for money. If my friend is having a tough time on the other side of the country i can use serenata to order a pretty bright bouquet to cheer her up and let her know i care. The flowers are fresh, in excellent condition and last, i know from the flowers i have had for myself as well as the feedback from those i have sent them too. Plus its an inexpensive way to show i love and care for any occasion to all of those people i love and care about, and that's what makes me happy to use Serenata.”
Helpful Report
Posted 6 years ago
Lisa Gardiner
Unverified Reviewer
“Beautiful flowers - prompt delivery Will definitely use service again! Thank you so much :)”
Helpful Report
Posted 6 years ago
JonT
Verified Reviewer
“The whole experience just works. The product is beautiful, the user interface is a real pleasure, the service levels are up there with the very best and even their coms emails are a treat. A modern day small business to be proud of.”
Helpful Report
Posted 6 years ago
Anonymous
Verified Reviewer
“These lovely flowers were for my sister's birthday. She was absolutely delighted with them and the additional bottle of wine.”
Helpful Report
Posted 6 years ago
Rona Roberts - Australia
Verified Reviewer
“My sister-in-law loved the white rose plant I sent her. It arrived on time with lots of blooms and was lovely and fresh.”
Helpful Report
Posted 6 years ago
Anonymous
Unverified Reviewer
“The person who received them was over joyed, thank you.”
Helpful Report
Posted 6 years ago
Julie
Verified Reviewer
“My friend was very pleased with her birthday flowers”
Helpful Report
Posted 6 years ago
Anonymous
Verified Reviewer
“Extremely happy with purchase. This was the second time I have ordered with them and will definitely use them again!”
Serenata Flowers 5 star review on 28th February 2018
Helpful Report
Posted 6 years ago
Amanda
Unverified Reviewer
“my sisterinlaw loved her flowers and chocolate, they arrived very quick and I am happy the driver found the address ( very secluded area), the flowers are beautiful. thank you.”
Helpful Report
Posted 6 years ago
Phil
Verified Reviewer
“It just works! Quick easy and efficient.”
Helpful Report
Posted 6 years ago
Serenata Flowers is rated 3.4 based on 5,943 reviews
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