Serenata Flowers Reviews

Name: Serenata Flowers
Rating: 3.39

3.4 Rating 5,938 Reviews

57 %

of reviewers recommend Serenata Flowers

Company Reviews

Questions

Metrics

3.4

Based on 5,938 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 58%
Accurate And Undamaged Orders	Greater than 58%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	1.5 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Write Your review

Tell us how Serenata Flowers made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Serenata Flowers 1 star review on 25th October 2024

ALeesha

Serenata Flowers 1 star review on 18th August 2024

Masha

Serenata Flowers 1 star review on 12th July 2024

Anonymous

Serenata Flowers 1 star review on 26th June 2024

Anonymous

654

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“It was a very easy site to use, I was kept informed about delivery. They were for an 80 th Birthday and she was delighted”

Helpful Report

Posted 6 years ago

“Excellent service and kept up to date with the delivery. The recipient said how beautiful the flowers are and was so pleased with them. I would recommend Serenta to everyone. Thank you.”

Helpful Report

Posted 6 years ago

“Flowers are always fresh and pretty and easy to order even from Australia”

Helpful Report

Posted 6 years ago

“The flowers I ordered were beautiful and delivered on time. I will definitely use Serenata again”

Helpful Report

Posted 6 years ago

“The recipient was so pleased with the beautiful flowers you delivered. They were lovely. Thank you for the prompt delivery from Canada to you.”

Helpful Report

Posted 6 years ago

“Good value for money and they were delivered the next day which was brilliant”

Helpful Report

Posted 6 years ago

“The process was easy for start to finish, knew when flowers had been despatched and when they had been received. Flowers were beautiful. An excellent company, have used several times now and will definitely use again.”

Helpful Report

Posted 6 years ago

“Very happy with service , easy to order and prompt delivery next day .”

Helpful Report

Posted 6 years ago

“Easy ordering process. Kept informed of progress with the order. Flowers in great condition on arrival.”

Helpful Report

Posted 6 years ago

“My daughter was very pleased with her flowers which i sent to her, the only thing is that she was in and they left them on doorstep but very quick delivery thank you.”

Helpful Report

Posted 6 years ago

“The lady that received them was over the moon and so was I with the photos she sent me”

Helpful Report

Posted 6 years ago

“Very easy to order online, the flowers were delivered at a good time and apparently are lovely (haven't seen them yet).”

Helpful Report

Posted 6 years ago

“Efficient service at sensible prices”

Helpful Report

Posted 6 years ago

“Lovely flowers, arrived second morning - my friend loved them!”

Helpful Report

Posted 6 years ago

“Good service, beautiful flowers, my sister is very happy”

Helpful Report

Posted 6 years ago

“Have used serenata flowers several times now , the flowers always arrive in tip top condition.”

Helpful Report

Posted 6 years ago

“Good value, easy to order and delivered when promised.”

Helpful Report

Posted 6 years ago

“Very prompt delivery, and the person to whom I sent them said they were lovely. Only comment I have is that I did not realize that the vase was not included -- which at least explains why I had the option to add a vase to my purchase. Fortunately the lack of a vase was not a problem.”

Helpful Report

Posted 6 years ago

“My Doctor had not been well,she was delighted with the Flowers and said they were excellent. They were delivered as promised on the Day. Amazing service !!! Thank you Serenata ..”

Helpful Report

Posted 6 years ago

“Attractive advert, good pics, clear pricing, brilliant delivery of attractive flowers. Emails funny and allowed tracking of process, no delay at al”

Helpful Report

Posted 6 years ago

Serenata Flowers is rated 3.4 based on 5,938 reviews