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Serenata Flowers Reviews

3.4 Rating 5,944 Reviews
57 %
of reviewers recommend Serenata Flowers
3.4
Based on 5,944 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 58%
Accurate And Undamaged Orders
Greater than 58%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
1.5 out of 5
Returns & Refunds
Refunds Process
Difficult

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The Flowers arrived when meant to and were as described
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Posted 6 years ago
Delivered flowers to my mother as requested, she was very happy with the quality of the bouquet and chocolates.
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Posted 6 years ago
My mum said the flowers were beautiful nice and colourful so Thank you for making her happy
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Posted 6 years ago
Mother's Day flowers arrived before midday lovely thank you
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Posted 6 years ago
Great service, promised next day delivery arrived on time and the recipient thought the bouquet was fabulous, so everyone a winner! Good price too
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Posted 6 years ago
Always quick deliver. Flowers are of great quality. Last bouquet lasted 6 weeks. Highly recommended
Serenata Flowers 5 star review on 12th March 2018
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Posted 6 years ago
We live in Canada. My husband's family is all in the U.K. Serenata Flowers, are my go to for Flowers, gifts . Love that they are reasonably priced in all their product's. The Free delivery, is always tracked , your notification of delivery is emailed. Always have happy recipients. Thank you. Trust them with your order you won't be disappointed.
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Posted 6 years ago
I have used Serenata Flowers twice now. Even though last minute they have been superb. Love the emails updating you. You are treated like a human being ! Always make me smile ! Well done. Will not use anyone else. I know you're going to deliver on time. And flowers are fresh . My in laws live miles away and it's good I can depend on Serenata ! Thank You
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Posted 6 years ago
Great service, beautiful flowers, will definitely use them again
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Posted 6 years ago
The flowers that were delivered were superb and the presentation was of a very high standard. I’ll definitely be using again.
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Posted 6 years ago
My mother was so pleased with the quality, notas many flowers as other companies but fantastic arrangement
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Posted 6 years ago
Delivered on time in spite of me ordering last minute - great communication.
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Posted 6 years ago
On time and beautiful as always.
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Posted 6 years ago
The website as easy to use and the flowers were great. You get an email to confirm delivery is on its way with a clear time slot of an hour and then confirmation of delivery great service
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Posted 6 years ago
Not seen them but the recipient was delighted.
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Posted 6 years ago
The flowers when received were in perfect condition and as described. The delivery service was also perfect, they were compliant with my request and very courteous. All in all I would give Serenata Flowers an A**.
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Posted 6 years ago
They were flowers for my Mum on Mothers Day. The last few years I have used Next (where the flowers had been tipped over so soil was every where) The flowers were lovely according to my Mum. If she is happy then they must be good.
Serenata Flowers 5 star review on 12th March 2018
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Posted 6 years ago
100% using Serenata again!
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Posted 6 years ago
Made wife very happy
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Posted 6 years ago
My Mum was very pleased with her flowers on Mothers Day and I will use them again.
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Posted 6 years ago
Serenata Flowers is rated 3.4 based on 5,944 reviews