Serenata Flowers Reviews

Name: Serenata Flowers
Rating: 3.39

3.4 Rating 5,938 Reviews

57 %

of reviewers recommend Serenata Flowers

Company Reviews

Questions

Metrics

3.4

Based on 5,938 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 58%
Accurate And Undamaged Orders	Greater than 58%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	1.5 out of 5
Returns & Refunds
Refunds Process	Difficult

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Serenata Flowers 1 star review on 25th October 2024

ALeesha

Serenata Flowers 1 star review on 18th August 2024

Masha

Serenata Flowers 1 star review on 12th July 2024

Anonymous

Serenata Flowers 1 star review on 26th June 2024

Anonymous

654

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The Flowers arrived when meant to and were as described”

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Posted 6 years ago

“Delivered flowers to my mother as requested, she was very happy with the quality of the bouquet and chocolates.”

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Posted 6 years ago

“My mum said the flowers were beautiful nice and colourful so Thank you for making her happy”

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Posted 6 years ago

“Mother's Day flowers arrived before midday lovely thank you”

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Posted 6 years ago

“Great service, promised next day delivery arrived on time and the recipient thought the bouquet was fabulous, so everyone a winner! Good price too”

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Posted 6 years ago

“Always quick deliver. Flowers are of great quality. Last bouquet lasted 6 weeks. Highly recommended”

Serenata Flowers 5 star review on 12th March 2018

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Posted 6 years ago

“We live in Canada. My husband's family is all in the U.K. Serenata Flowers, are my go to for Flowers, gifts . Love that they are reasonably priced in all their product's. The Free delivery, is always tracked , your notification of delivery is emailed. Always have happy recipients. Thank you. Trust them with your order you won't be disappointed.”

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Posted 6 years ago

“I have used Serenata Flowers twice now. Even though last minute they have been superb. Love the emails updating you. You are treated like a human being ! Always make me smile ! Well done. Will not use anyone else. I know you're going to deliver on time. And flowers are fresh . My in laws live miles away and it's good I can depend on Serenata ! Thank You”

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Posted 6 years ago

“Great service, beautiful flowers, will definitely use them again”

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Posted 6 years ago

“The flowers that were delivered were superb and the presentation was of a very high standard. I’ll definitely be using again.”

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Posted 6 years ago

“My mother was so pleased with the quality, notas many flowers as other companies but fantastic arrangement”

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Posted 6 years ago

“Delivered on time in spite of me ordering last minute - great communication.”

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Posted 6 years ago

“On time and beautiful as always.”

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Posted 6 years ago

“The website as easy to use and the flowers were great. You get an email to confirm delivery is on its way with a clear time slot of an hour and then confirmation of delivery great service”

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Posted 6 years ago

“Not seen them but the recipient was delighted.”

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Posted 6 years ago

“The flowers when received were in perfect condition and as described. The delivery service was also perfect, they were compliant with my request and very courteous. All in all I would give Serenata Flowers an A**.”

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Posted 6 years ago

“They were flowers for my Mum on Mothers Day. The last few years I have used Next (where the flowers had been tipped over so soil was every where) The flowers were lovely according to my Mum. If she is happy then they must be good.”

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Posted 6 years ago

“100% using Serenata again!”

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Posted 6 years ago

“Made wife very happy”

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Posted 6 years ago

“My Mum was very pleased with her flowers on Mothers Day and I will use them again.”

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Posted 6 years ago

Serenata Flowers is rated 3.4 based on 5,938 reviews