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Serenata Flowers Reviews

3.4 Rating 5,939 Reviews
57 %
of reviewers recommend Serenata Flowers
Company Reviews Questions Metrics
3.4
Based on 5,939 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 58%
Accurate And Undamaged Orders
Greater than 58%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
1.5 out of 5
Returns & Refunds
Refunds Process
Difficult
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Liz
Verified Reviewer
“Excellent both the recipient and myself thought the flowers were unusual and beautiful!!! Service was excellent”
Helpful Report
Posted 7 years ago
Gill Barclay.
Verified Reviewer
“I live in Portugal and I know I can rely on Serenata flowers when I want to send greetings back to family in the UK.Your service is second to none.”
Helpful Report
Posted 7 years ago
Cathryn From Ramsbottom
Verified Reviewer
“Really happy with the service and the updates regarding your delivery and when the recipient has received them”
Helpful Report
Posted 7 years ago
Carole
Unverified Reviewer
“Oh they are amazing quality arranged with care good customer service as I put down the incorrect house number and customer service department amended it straight away I also bought an add on purchase a small birthday cake it was amazing value.”
Helpful Report
Posted 7 years ago
Carole
Verified Reviewer
“Amazing raspberry deluxe basket and I also added a small birthday cake, my mother was extatic when the flowers were delivered by lunchtime. Best flower basket ever she has had, the price was amazing and free delivery I couldn't believe it! Will be using your amazing website in the future, I have a new grandchild due very soon and will be getting some flowers then Thank you once again”
Helpful Report
Posted 7 years ago
Christine Savage
Verified Reviewer
“Very pleased with the service. Arrived in perfect condition”
Helpful Report
Posted 7 years ago
Anonymous
Unverified Reviewer
“Delivered on time and the person they were sent to was thrilled with how beautiful they were.”
Helpful Report
Posted 7 years ago
Sharon Hayes
Verified Reviewer
“I wanted a friend to know I was thinking of her after a bereavement. I was really happy to find out the flowers arrived the next day as promised and my friend has told me they are beautiful.”
Helpful Report
Posted 7 years ago
Anonymous
Verified Reviewer
“Recipient was pleased with the flowers received and arrived on specicified date.”
Helpful Report
Posted 7 years ago
Anonymous
Verified Reviewer
“Simply the best floral and gift service I have ever used. I booked the (apparently superb)package of flowers and goodies from Sydney Australia to be delivered near Sherborne Dorset. Serenata updated me every step of the way before and after delivery. They estimated 3.30-4.30pm delivery and knocked on my punctual Sister's door at exactly 3.30pm! These guys deserve to be an incredibly successful business!”
Helpful Report
Posted 7 years ago
Anonymous
Unverified Reviewer
“It was on time every think and am very happy for your service”
Helpful Report
Posted 7 years ago
Rebecca Milld
Unverified Reviewer
“I liked the witty updates and my mum was pleased with her flowers”
Helpful Report
Posted 7 years ago
JK71
Verified Reviewer
“Beautiful flowers and delivered before lunch on my day of choice. Very happy with the orchids and service.”
Helpful Report
Posted 7 years ago
Anonymous
Verified Reviewer
“Very good service delivered on time too”
Helpful Report
Posted 7 years ago
Lucia
Unverified Reviewer
“Really quick and easy to order online with great prices. I ordered on a Sunday and my friend had them delivered to her the next day and they were beautiful. I will use Serenata flowers again without a shadow of a doubt.”
Helpful Report
Posted 7 years ago
Nicholas
Verified Reviewer
“Sister in law delighted with flowers, vibrant colours and very exotic just as described.”
Helpful Report
Posted 7 years ago
Flightytoto
Verified Reviewer
“Really quick and efficient service for a reasonable price. The flowers were still in bud and they were well wrapped. Thanks”
Helpful Report
Posted 7 years ago
Anonymous
Verified Reviewer
“Excellent, price,quality,delivery.”
Helpful Report
Posted 7 years ago
John (Merseyside)
Verified Reviewer
“Good value for money and a quick efficient delivery at a decent time of the day. They kept me updated throughout by email.”
Helpful Report
Posted 7 years ago
Anonymous
Unverified Reviewer
“Flowers sent to a friend who said they were lovely.”
Helpful Report
Posted 7 years ago
Serenata Flowers is rated 3.4 based on 5,939 reviews
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