Serenata Flowers Reviews

Name: Serenata Flowers
Rating: 3.39

3.4 Rating 5,938 Reviews

57 %

of reviewers recommend Serenata Flowers

Company Reviews

Questions

Metrics

3.4

Based on 5,938 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 58%
Accurate And Undamaged Orders	Greater than 58%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	1.5 out of 5
Returns & Refunds
Refunds Process	Difficult

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Serenata Flowers 1 star review on 5th November 2024

Alex

Serenata Flowers 1 star review on 25th October 2024

ALeesha

Serenata Flowers 1 star review on 18th August 2024

Masha

656

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good quality roses and service was first class would use them again.”

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Posted 6 years ago

“Easy to use on line, regular updates and of course really nice flowers! Many thanks!”

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Posted 6 years ago

“Thankyou serenata flowers i was very happy with the flowers and prompt delivery you made my girlfriend and i very happy this valentines. Will definately use your service again top marks”

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Posted 6 years ago

“fantastic service,”

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Posted 6 years ago

“Very good and quick delivery service!”

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Posted 6 years ago

“Very Good service. Have used them several times, sending orders from Sweden never had any problems.”

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Posted 6 years ago

“prompt delivery great value great product”

Serenata Flowers 5 star review on 16th February 2018

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Posted 6 years ago

“Great flowers and perfect delivery”

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Posted 6 years ago

“There price was very competitive. I had a good choice and they delivered on time.”

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Posted 6 years ago

“Simple online ordering and payment. Delivery as promised!”

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Posted 6 years ago

“Ordered flowers the morning of Valentine's day from the USA for my love while she is studying abroad. We had a laugh when it arrived -same day-, the last name was misspelled and she had a Mr. before her name. Bonus points for neatly hand writing the childish letter I submitted online. 9.5/10”

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Posted 6 years ago

“Very happy”

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Posted 6 years ago

“Beautiful pose of flowers from Serenata - it made the wife's day on Valentines Day...!! I can't thank you enough.”

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Posted 6 years ago

“I have two bouquets delivered to different people for different occasions and they have arrived on time and the flowers were beautiful. Highly recommend them xxxx”

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Posted 6 years ago

“The delivery was on time and they kept in touch to let me know when they would be delivered and a further update when they were delivered. First class customer service.”

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Posted 6 years ago

“Very easy to order and lots of choice. Havent seen the flowers i ordered but im sure they were lovely.”

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Posted 6 years ago

“Recommended”

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Posted 6 years ago

“Nice flowers delivered on time”

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Posted 6 years ago

“Fast delivery”

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Posted 6 years ago

“The flowers were stunning and arrived at a reasonable time. The lady was polite and my wife was over the moon. All good, thanks.”

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Posted 6 years ago

Serenata Flowers is rated 3.4 based on 5,938 reviews