Serenata Flowers Reviews

Name: Serenata Flowers
Rating: 3.39

3.4 Rating 5,938 Reviews

57 %

of reviewers recommend Serenata Flowers

Company Reviews

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Metrics

3.4

Based on 5,938 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 58%
Accurate And Undamaged Orders	Greater than 58%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	1.5 out of 5
Returns & Refunds
Refunds Process	Difficult

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Serenata Flowers 1 star review on 25th October 2024

ALeesha

Serenata Flowers 1 star review on 18th August 2024

Masha

Serenata Flowers 1 star review on 12th July 2024

Anonymous

Serenata Flowers 1 star review on 26th June 2024

Anonymous

654

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Serenata Flowers were the only people able to deliver a last minute birthday gift at Easter weekend and I was really pleased that they kept their promise. The flowers were delivered on the expected day and the recipient loved them. I am very happy to recommend. Thank you.”

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Posted 6 years ago

“Very easy to order online with free next day delivery and kept me updated with delivery status.”

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Posted 6 years ago

“My good friend suffered a sad loss and I needed to get flowers sent with a card asap....you delivered in more ways than one! Price! Quality! Arrangement etc! Also she loved the flowers! Thanks again!”

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Posted 6 years ago

“Gorgeous flowers. Arrived next day and free delivery. My mum loved them.”

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Posted 6 years ago

“Recipient loved the flowers I sent. So easy to send from USA to UK.”

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Posted 6 years ago

“Next day delivery... no hassle.. brill”

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Posted 6 years ago

“Have used Serenata on a number of occasions .They deliver when they say they will. The quality of flowers are very high and they are a very good company to deal with”

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Posted 6 years ago

“Lovely quick service, beautiful flowers and excellent delivery time !”

Serenata Flowers 5 star review on 7th April 2018

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Posted 6 years ago

“Fantastic service, ordered just before 10pm and were delivered at 7pm the next day!”

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Posted 6 years ago

“Wonderful service beautiful flowers, brilliant company cannot fault thank you very much”

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Posted 6 years ago

“This is a gift to a family relative. Hopefully they will make her happy.”

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Posted 6 years ago

“Superb service and great flowers really great update of information about delivery Made my wife’s day special when I could not get home”

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Posted 6 years ago

“Got discount because I’d ordered previously ! Great service and good quality ... highly recommended”

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Posted 6 years ago

“Updates on my order and service just fab. Thankyou”

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Posted 6 years ago

“Free next day delivery Communication as to when the flowers were out for delivery and again to confirm delivery. Best service ever”

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Posted 6 years ago

“Excellent service . Beautiful flowers .”

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Posted 6 years ago

“MY FRIEND LOVED THE PINK ROSE PLANT BUT SHE SAID THE CONTAINER WAS PURPLE NOT PINK WITH YOUR NAME ON IT.”

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Posted 6 years ago

“Delivered when required. Liked the humour in the emails. Recipient was very pleased with the flowers.”

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Posted 6 years ago

“Wonderful service, very amusing delivery emails and very competitive prices/selection of bouquets.”

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Posted 6 years ago

“The recipients were very pleased with "The Lovely flowers" and with the way they were packed in a box, especially as it was raining and they were out at the time. So I thank you for this outcome. I would recommend you to friends.”

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Posted 6 years ago

Serenata Flowers is rated 3.4 based on 5,938 reviews