Serenata Flowers Reviews

Name: Serenata Flowers
Rating: 3.39

3.4 Rating 5,938 Reviews

57 %

of reviewers recommend Serenata Flowers

Company Reviews

Questions

Metrics

3.4

Based on 5,938 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 58%
Accurate And Undamaged Orders	Greater than 58%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	1.5 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Write Your review

Tell us how Serenata Flowers made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Serenata Flowers 1 star review on 25th October 2024

ALeesha

Serenata Flowers 1 star review on 18th August 2024

Masha

Serenata Flowers 1 star review on 12th July 2024

Anonymous

Serenata Flowers 1 star review on 26th June 2024

Anonymous

654

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Brilliant service. You made our daughter very happy. Many Thanks Robert and Mary”

Helpful Report

Posted 6 years ago

“Great prices, lovely flowers and good delivery/communication. Thank you!”

Helpful Report

Posted 6 years ago

“Excellent service. Punctual delivery. Was kept updated at all times via email. Fantastic value. Will be using Serenata again”

Helpful Report

Posted 6 years ago

“I have not seen the flowers but the recipient said they were lovely . Easy website to use .”

Helpful Report

Posted 6 years ago

“I was very impressed with the service from Serenata Flowers considering it was all done online. I order a birthday bouquet for my grandmothers 90th birthday. As soon as received then Grandma called me to say how pleased and how beautiful the flowers were. Thank you so much for making my grandmother happy. I would definitely use this company again.”

Helpful Report

Posted 6 years ago

“This is the second time I have used Serenata and both time the delivery has been perfect and the flowers have been great fully received”

Helpful Report

Posted 6 years ago

“The flowers were for a relative & I was there when they were delelivered. The look on her face was all I needed to know Id made a good decision to send the flowers.”

Helpful Report

Posted 6 years ago

“My friend was very pleased with them. Thank you”

Helpful Report

Posted 6 years ago

“It wasn’t for me, it was for my aunt. She loved them.”

Helpful Report

Posted 6 years ago

“fast delivery easy to use website flowers were beautiful many thanks”

Helpful Report

Posted 6 years ago

“Easy to use website - sent Spring Chicken bouquet to friend who was ill and she said the flowers were lovely and made her day. Thank you.”

Helpful Report

Posted 6 years ago

“Excellent value and immediate response to a query”

Helpful Report

Posted 6 years ago

“Excellent service my friend was super happy with her birthday flowers and I really enjoyed the funny updates on the journey my flowers were making :)”

Helpful Report

Posted 6 years ago

“The flowers I ordered were for my mum and were absolutely beautiful, they were a mixture of lovely fragrances and an amazing selection of open & clef blooms which made them last even longer.”

Helpful Report

Posted 6 years ago

“I have been using Serenata Flowers for very long time. Never have been disappointed. Great service and good bunch of flowers always.”

Helpful Report

Posted 6 years ago

“Fast delivery and easy to use website. Recipient said the flowers were lovely. Thank you.”

Helpful Report

Posted 6 years ago

“The flowers that I ordered for a friend were beautiful and delivered when they said they would. I will most definitely be using them again and the fact you don't pay for delivery is a bonus.”

Helpful Report

Posted 6 years ago

“The flowers I sent to my sister for her birthday were beautiful. Of all the flowers she received she said serenata were the best.”

Helpful Report

Posted 6 years ago

“Flowers delivered on time & the recipient was delighted with them”

Helpful Report

Posted 6 years ago

“As I am over 600 miles away, I did not actually see the flowers but I was told they were excellent. I had no trouble with the order either”

Helpful Report

Posted 6 years ago

Serenata Flowers is rated 3.4 based on 5,938 reviews